Telecommunications Engineer – Level I
CyberData Technologies
CyberData Technologies is seeking a Radio General Technician to provide Administrative Billing / Invoice Support to the Radio Branch for our Federal Client in Washington, DC.
*** MUST BE ABLE TO OBTAIN USSS PUBLIC TRUST CLEARANCE ***
Administrative / Technical Support Job Details:
+ Maintain, monitor, and update reports for leased antenna sites, changes in equipment, and notify USSS management of upcoming expiration dates for lease agreements
+ Perform bench check of radios and ancillary systems using standard checks and mock-ups to determine functionality
+ Properly document USSS asset identification numbers, repair, installation and vehicle information into database
+ Verify customer requests, assess customer requirement, correctly perform requested action or rectify problem ensuring customer satisfaction of repair or actions requested
+ Validate antenna site leasing and billing to be certified by Radio Section Lead
+ Provide daily liaison between the USSS and vendors in regards to billing issues
+ Maintain TEMS database/folders for individual sites to include costs, license, and contract information
+ Complete and print out letter documents as needed in regards to billing, site lease and information pertaining to the sites
+ Provide weekly updates to Section Lead on antenna site program and issues
+ Will work with FMD to process invoices after certified by FTE
+ Maintain billing, invoices, and inventory ordering data in the database
+ Provide best practice recommendations on how to effectively reduce inventory and maintain reliable operation
+ Create cost avoidance reports shall document the number of invoices processed, continued summary totals for services, financial savings to the federal government, sorted by vendor type, and any new/disconnected telecommunications services sorted by service provider
+ Work with Voice Programs Section to submit circuit orders to TELCO/GSA and ensure process is completed in the database
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