Performs complex technical support of local, metropolitan, and wide area networks and cloud-based networks to include planning, designing, evaluating, and selecting operating solutions. Supports the day-to-day technical operations of the AvMC CIO/G6. Non-routine after hours support may be required (24x7x365) to support network maintenance, emergency operations, or unique mission requirements. Provides support during off duty hours as needed to keep the network operational and perform maintenance/configuration changes in order to minimize workforce impact during normal duty hours. Performs maintenance of system infrastructure to include defined regularly scheduled maintenance times for updates, patches, and migration of systems. Maintenance includes hardware preventative maintenance, hardware and wiring replacements and relocations, and configuration management duties, and records updates. Performs analysis and documentation of as-built cabling infrastructure to include database updates, labeling, and diagrams. Creates, updates, and maintains equipment rack elevation drawings to support maintenance activities and accreditation requirements. Develops plans, with roll back options, for upgrades, installations, replacements, and migrations of AvMC systems and wiring infrastructure. Installs, configures, and maintains local area network (LAN), wide area network (WAN), data communications network equipment, cabling, and infrastructure devices including, but not limited to, routers, switches, firewalls, wireless access points, and physical servers. Performs system monitoring and verifies the integrity and availability of hardware, network, and server resources and systems. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. Maintains the existing fiber optic and copper cabling infrastructure, including fiber path diagrams and fiber labeling that physically transport telecommunications signals. Existing/anticipated infrastructure includes but is not limited to: wires, cables, fiber optics, conduits, patch panels, patch cables, transceivers, and media converters.  Expands and modifies this physical infrastructure as approved by the CIO/G6.  Provides analysis, expertise, and recommendations for any additional changes, modifications, new installations, or improvements to networking infrastructure. Works with other government or commercial entities and network service providers to connect, maintain, and document all local and wide-area network connections and network distribution systems used by the AvMC Enterprise. This requirement shall include workstation, server, telephone, Video Teleconferencing (VTC), cable television, and any other digital distribution systems used by the AvMC Enterprise.

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