Canandaigua, New York, USA
5 days ago
Telecommunications Representative

Schedule: Evenings including every weekend and holidays - 3pm to 11pm

What will you do?

Operating telephone control board and paging system, dispatching incoming calls, and paging internal/external and on-call clinical staff during and after regular business hours. Coordinates the operation of various telecommunication systems within Thompson Health System, including telephone, voice mail, pager, cell phone/Nextel phones, and public address paging system.

Key Responsibilities/Competencies

Possesses an in-depth knowledge of the operations and procedures related to the health system switchboard, voice mail, paging, and cell phone/Nextel phone systems. Ability to function calmly under stressful situations related to calling a Code on the public address system. Ability to be flexible in decision-making and prioritizing assignments. Ability to work independently and within a group. Actively guards the confidentiality of sensitive info, including but not limited to patients, associates, and the health system.

Requirements

High School diploma or equivalent, Associate degree preferred Previous operator/switchboard and customer service experience Basic computer skills and knowledge of MS products.

Pay Range: $17.83 - $20.00

Starting Pay: Based on experience 

Thompson Health is an EOE encouraging women, minorities, individuals with disabilities, and veterans to apply.

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