Telecommunications Technician II

Transform technology into opportunity as a Telecommunications Technician II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Telecommunications Technician II you will help ensure today is safe and tomorrow is smarter. Our work depends on Telecommunications Technician II joining our team.

HOW A TELECOMMUNICATIONS TECHNICIAN II WILL MAKE AN IMPACT
● Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, or removals of Voice and Video endpoints.
● Serve as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for Business application and Active Directory
● Responsible for creation, modification, and remove of Voicemail user profiles on the Voice Infrastructure.
● Responsible for configuration of the Voice and Video Conferencing Systems
● Responsible for responding to security incident reports
● Works with customer ticket in the SupportIT ticketing system.

WHAT YOU’LL NEED TO SUCCEED:
● Education: High School Diploma/GED
● Required Experience: 1+ years of related experience
● Required Technical Skills: Voice and Video endpoints
● Security Clearance Level: TS/SCI w/Poly
● Required Skills and Abilities: communication and problem solving
● Preferred Skills: Skype for Business application
● Location: On Site
● US Citizenship Required

GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
 

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