MedGrocer partners with numerous pharma companies and employers to enhance the health of over one million Filipinos annually through our medicine programs, telehealth services, and onsite medical staff.

As a Telemarketing Agent, you'll handle both inbound and outbound calls, helping patients understand their healthcare benefits and enrolling them in disease management programs. You will also work with cross-functional teams to facilitate a seamless patient experience.

You will be required to meet call quotas in this role.

Key Responsibilities

Outbound Calls: Educate patients about their healthcare benefits and inform patients about the disease management program requirements Facilitate patient enrollment, appointment scheduling, follow-ups, and reminders Inbound Calls: Address patients’ inquiries via call, SMS, and email Work with different teams to follow through on patient requests Update patient records accurately

Why MedGrocer?

Progress: Develop your communication and organizational skills in a dynamic health tech environment Purpose: Contribute to improving the lives of millions by providing essential health services People: Be part of a supportive and diverse team that values learning and growth