Telemarketing Sales Advisor
Marriott Vacations Worldwide
**Telemarketing Sales Advisor (Part-time) – Foreign Offices**
**Department:** Service Center - Latin America Region
**Reports To:** Telemarketing Sales Supervisor
**Nature of Work**
This position renews and extends years of membership to existing members, upgrades to preferred status, reinstates members whose membership have become delinquent, and offers Club Interval to non-existing members (owning timeshares) while providing excellent customer service.
**Duties and Responsibilities**
Utilizes a list within the membership sales system provided by management to:
+ Calls members who need their membership renewed.
+ Calls members who want to upgrade membership or to encourage them to
+ upgrade membership.
+ Calls members whose memberships have become delinquent to reinstate
+ their membership.
Meets monthly quota on recent delinquent, renewable, and preferred.
Answers member’s questions on all Interval International products and services.
Provides Telemarketing Supervisor with a daily sales report.
Performs other related duties as required
**Knowledge, Abilities, and Skills**
**Must possess a minimum of two years telephone sales experience.**
**Must maintain current knowledge about all new and existing membership programs and benefits.**
**Must be computer literate and possess knowledge of the AS400 system.**
Must possess excellent customer skills.
Must have excellent telephone etiquette.
Must possess excellent negotiating and sales skills.
Must be able to work shifts.
**Physical Requirements**
Sitting, standing, manual dexterity (writing, typing, handling), operation of automated equipment ie., computer.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
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