Ready to thrive in a fast-paced environment? As a telephone operator in our busy facility, you’ll manage high call volumes with efficiency and professionalism, connecting patients and staff seamlessly. Work with a supportive team where your communication skills shine and every call makes a difference! If you’re ready for a rewarding challenge, apply today!

Responsibilities:

May train new operators. May be required to do system data entry on request. Provide service to multiple answering service clients utilizing individualized protocols. Process appropriate emergency code or STAT page. Initiate voice pages when required. Provide Physician on call information to requesting individuals. Use required phrasing at all times when answering telephone calls. Provide dialing instructions to patients when requested. Answer multiple lines while maintaining good customer service. Determine callers requirements (extension desired, information requested, etc.) and transfer call. Provide status report on any page in progress to the individual requesting the page.

Schedule:

Primary shifts are 4PM-12AM and 12AM-7:30AM, but must be able to also work other daylight and afternoon shifts as needed.