OU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.\n\nWould you like to become part of the world's most international company in the world?\n\nA company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.\n\nDo you want to make a difference? Then come to our \"Insanely Customer Centric\" Team and become a Certified International Specialist!\n\nROLE SUMMARY:\n\n\nMaintain between 400 and 600 existing DHL customers by telephone within the Direct Sales Segment.\nBe responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related DHL services and products and for new business development by opening new accounts.\n\n

ACCOUNTABILITIES:

\n\nUndertake any projects/duties as assigned by the Telesales Manager or Direct Sales Channel Manager.\nAct as Tele Sales customers’ main contact for DHL, responding and satisfying their sales and post sales requirements.\nBuild a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.\nManage a portfolio of customers via telephone: Make telephone calls to existing customers on a regular pre-defined call cycle to secure new business and to ensure that individual agreed targets are achieved.\nProvide customer-oriented service at all times relating to specific sales issues.\nLiase closely with Sales Channels and other departments within DHL to ensure that a full cost-effective service is maintained and that target for the area is achieved.\nEnsure co-operation with other members of the sales team and throughout the sales force.\nCarry out any task that is required by his or her superiors from time to time.\n\n\n\n\n

YOUR PROFILE:\n\n\n\n\nExhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.\n\n\nAnalyzes and resolves complex cross-functional issues.\n\n\nWell-developed relationship skills and ability to network with multiple levels of an organization and other business units.\n\nExcellent communication skills\nTelephone skills\n\n\nOUR OFFER:\n\n\n\n\nStrong career support in an international environment.\n\n\nGreat culture and colleagues.\n\n\nMultifarious benefit programs.\n\n\n\nDo you see a personal challenge in these versatile and responsible tasks? Then apply now!\n\nWe look forward to receiving your application!\n