Job Purpose: + To build customer relationships and attract new customers to use Carlist.my by managing the accounts that have been assigned. + To promote Carlist.my to potential customers and enable adaptation and successfully convert users to paying customers. + Listen to customers' feedback and channel the issues to relevant departments and ensure solutions are provided accordingly. Job Responsibilities: + Perform more than 40 successful business calls per day to dealers & sales agents. + Generate contact leads via competitor sites. + Engage all dealers assigned by the manager to promote new products/services offered. + Train and guide dealers on how to advertise correctly & get their inventory updates on a monthly or weekly basis. + Acquisition of new customers from areas (East Coast, Sabah & Sarawak). + Convert free users to paying customers. + Contact and follow up in a timely manner to close. + Furnish daily reports on closed won/lost accounts in Team shared G-Doc. + Build and manage customer accounts and increase their spending month on month with good planning & execution. + Gather and analyse market intelligence from areas assigned. + Build and maintain excellent relationships with dealers & sales agents. + Promote advertising with inspection report & extended warranty (Carlist Qualified). + Ensure listings quality is achieved via PIPP (Picture, information, Price & Position). + Participate fully in the team which includes taking part in weekly meetings, directing feedback and ideas to the team manager to help grow the business. Requirements: + Possess a minimum school certificate (SPM or equivalent) + Relevant work experience in telesales/calling (circa 2+years). + Proficiency in relevant computer applications (MS Office). + Excellent telephone skills and courteous. + Cantonese & Mandarin speaker will be an added advantage as the role requires to liaise with our Dealers & Sales Agents.