The REPH Coplogic Telesales Representative is primarily involved in managing direct contact with customers or clients particularly Law Enforcement Agencies in the US to acquire the LexisNexis Coplogic Suite of Solutions or develop existing business or accounts. He/She is responsible in accomplishing the entire Sales Stages/process from Lead Generation, Prospecting, Sales Presentations/Demos, Opportunity Creation, Deliver Contracts, Project Creation to Closing Sales/Deals.
Accountabilities:
Initiate Outbound sales contact directly to prospective or assigned call lists to schedule qualified demonstrations, meetings, build pipeline, and produce real business opportunities and convert sales in accordance with approved sales management guidelines.Prospect for new business from the assigned call lists/leads through cold calling and following up with prospects as previously identified.Identify qualified prospects and navigate police agency website to identify key decision makers and influencers.Keep accurate records in computer-based tracking systems like Salesforce or other required tools/applications and build client/customer profiles by updating client information and managing sensitive client and prospect data.Learn, understand, and apply the LexisNexis value proposition and our world-class business processes.Master all phases of training and development programReport directly to REPH Team Supervisor with the guidance of Operations ManagerWork closely with Business Unit Partners and REPH Implementations and Sales Support/Account Setup Teams to complete the entire Sales stages, Implementation, Fulfillment and Account Setup following the process and quality guidelines.May have an individual or team sales quota and is likely to have a target earnings bonus or sales incentive opportunityPerform other tasks/projects as assigned by the immediate superior.Qualifications
Experience: Sales Calls or Lead Generation experience is highly preferred (minimum of 1-2 years Inbound or Outbound)Communication Skills: Excellent/effective verbal and written communication skills. Fluent and confident in speaking English.Organizational Skills: Must be able to manage multiple projects/items simultaneously and keep updated.Other Preferred Skills: Detail oriented, Time management skills and flexibility to prioritize tasks according to need.Working Knowledge: Avaya Communicator/calling app, MS Outlook, Microsoft Office like Excel, Word and Powerpoint, Salesforce, PCT, MBS, Power BI and other company related systems.Must not have received any Disciplinary Action within the past 12 monthsMust not have any Attendance and Punctuality issues in the past 12 monthMust have a Successful or above rating in the last Enabling Performance cycleAdditional for internal applicants:
Must be in current role for 1 yearMust not have received any Disciplinary Action within the past 12 monthsMust not have any Attendance and Punctuality issues in the past 12 monthMust have a Successful or above rating in the last Enabling Performance cycleLexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
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