Title: TEMP - Data Entry Tech Location: Orange CA 92868 Duration: 6 months Description : The client is seeking a highly motivated an experienced Data Entry Tech to join our team. The Data Entry Tech (Claims) will ensure consistent and efficient mailroom operations and assist with the day-to-day mailroom responsibilities. The incumbent will perform all mailroom operations and will be responsible for opening, date stamping and triaging all incoming mail and Provider Dispute Resolution forms (PDRs). Responsibilities : + Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. + Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. + Sorts all incoming mail, counted by claim type and prepared to be sent to the imaging vendor daily. + Prepares, date stamps all Certified and FedEx mail and logs in a timely manner. + Copies all Certified and FedEx mail envelopes attached to the original document. + Delivers mail to the general mailroom to be mailed out twice per day. + Maintains a daily log of all misdirected PDR forms and places them in the Grievance and Appeals Resolution Services (GARS) bin for pick up. + Performs regularly scheduled morning and afternoon mail deliveries in a timely and consistent manner. + Keeps the mailroom area neat and free from clutter, maximizing safety and efficiency. + Alerts supervisor of any issues that impact production and quality. + Reviews rejected claim files received from vendor and determines appropriate course of action. + Sends misrouted claims to the appropriate group within ten business days. + Ensures all Protected Healthcare Information (PHI) is locked at the end of the day. + Completes other projects and duties as assigned. Minimum Qualifications : + High School diploma or equivalent required. + 1 year of data entry experience required. Preferred Qualifications : + Mailroom experience in claims operations within managed care or the health care industry.