**Working Title: Temporary Licensure Assistant** **Job Class: Office and Administrative Specialist** **Agency: Nursing Board** + **Job ID** : 84048 + **Location** : Mendota Heights + **Telework Eligible** : No + **Full/Part Time** : Full-Time + **Regular/Temporary** : Temporary + **Who May Apply** : Open to all qualified job seekers + **Date Posted** : 02/11/2025 + **Closing Date** : Open until filled. Review of applications will start on 02/19/2025. + **Hiring Agency/Seniority Unit** : Nursing Board / Nursing Board-AFSCME + **Division/Unit** : Licensure + **Work Shift/Work Hours** : Day Shift + **Days of Work** : Monday - Friday + **Travel Required** : No + **Salary Range:** $20.02 - $25.03 / hourly + **Classified Status** : Classified + **Bargaining Unit/Union** : 206 - Clerical/AFSCME + **Work Area** : Nursing Board + **Anticipated End Date** : 07/31/2025 + **FLSA Status** : Nonexempt + Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : No **The work you'll do is more than just a job.** At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. * We will be filling up to two positions with this posting. During high-demand periods, the temporary Licensure Assistant serves internal and external customers including applicants and licensees, consumers, employers of nurses, other state boards of nursing, other government agencies and Board staff in compliance with Minnesota statutes and rules. The temporary licensure assistant supports public health and safety by receiving, evaluating and processing licensure and registration information and applications. Job duties include: + Receive, review, evaluate and process applications for licensure and renewal documents. + Gather application materials from applicants, employers, national nurse testing service, other state boards of nursing, National Council of State Boards of Nursing. + Upload documents to licensure database. + Provide written response for inquiries regarding licensure and registration. + Respond to other Board staff queries regarding licensure and registration requirements and processes. + Perform data entry and record keeping responsibilities in a timely and accurate manner. + Process and enter licensure and registration data in compliance with operational and information system policies and procedures. + Ensure materials and documents are handled appropriately and in a manner that ensures data, database and record integrity and security. + Other duties as assigned. . **Minimum Qualifications** + Knowledge of communications sufficient to: (1) write, prepare, and edit materials, using correct spelling, punctuation, grammar, and sentence construction and (2) communicate effectively with internal and external customers. + Customer service skills sufficient to provide prompt, courteous and accurate information to customers on the phone, in-person, through e-mail and other written correspondence. + Skills in data entry sufficient to enter data into specific data fields or into a database management system with accuracy. + Skills in using word processing software such as Microsoft Word sufficient to provide written responses to applicants and licensees. **Preferred Qualifications** + Microsoft Office skills at an intermediate level. + Demonstrated attention to detail and accuracy sufficient to review, evaluate and process licensure applications ensuring applicants meet all applicable laws and rules. + Experience using web, online and data entry software tools to perform tasks or research. + Experience using or knowledge of medical terminology. + Good interpersonal and problem-solving skills in dealing with customers in a manner that is non-escalating, helpful and directed toward customer satisfaction. **Physical Requirements** + Ability to lift 10-25 lbs. at times. + Ability to regularly use phone and computer for extended time periods. **Additional Requirements** This position requires successful completion of pre-employment reference checks. To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. AN EQUAL OPPORTUNITY EMPLOYER Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.