Manage day-to-day policy administration activities independently, ensure smooth and effective operational service supports to internal and external customers, primarily of bancassurance portfolio Handle policy documents within turnaround time as per underwriting instructions Achieve high accuracy and turnaround time on defined service level agreement for regular reporting Update manuals and workflow documents on system operations, procedures, customer service standards and various operational requirements regularly Participate in user acceptance test (UAT) on new or enhanced technology solutions Other job-related tasks assigned by Operations Supervisor and Manager

 

Associate Degree/Diploma or above in any discipline At least 1 year policy administration and servicing in insurance industry is an advantage and preferred in General Insurance or Banking Industry, also welcome fresh graduate Conscientious, with strong sense of accuracy and quality delivery Good command of written and spoken English and Cantonese Highly PC literate in Microsoft Word, Excel, Powerpoint, etc.