CARSTAR® est le plus grand réseau de franchises d'installations de réparation de carrosserie détenues et exploitées de manière indépendante en Amérique du Nord avec plus de 700 emplacements dans 35 États et 10 provinces canadiennes. Faisant partie de la famille Driven Brands de marques de franchise du marché secondaire de l'automobile, CARSTAR offre des réparations de véhicules de premier ordre à l'échelle nationale, des résultats reproductibles et les taux de satisfaction client les plus élevés de l'industrie. CARSTAR a maintenu son engagement à redonner aux communautés qu'elle dessert par le biais de diverses initiatives de collecte de fonds, notamment la collecte de plus de 4 millions de dollars pour la recherche, les soins et la défense de la fibrose kystique en Amérique du Nord.

Description de l'emploi:

Job Summary: We are seeking an experienced Auto Body Operations Coach to oversee and manage multiple auto body repair centers within a designated district. The successful candidate will be responsible for ensuring that each center meets or exceeds company standards for customer service, quality of work, and financial performance. Tis person will be responsible for developing and implementing strategies to grow the business.
 

Key Responsibilities:
• Manage multiple auto body repair centers within a designated district
• Ensure that each center meets or exceeds company standards for customer service, quality of work, and financial performance
• Help to train franchisees and staff, on policies and brand procedures.
• Develop and implement strategies to grow the business and increase profitability
• Analyze financial reports and identify areas for improvement
• Develop and implement training programs to ensure that staff are properly trained and qualified
• Ensure that all centers are compliant with state and federal regulations
• Build and maintain relationships with customers, vendors, and other stakeholders
• Conduct regular performance reviews and provide feedback to staff
• Resolve franchisee questions and ensure that each center provides exceptional customer service
 

Requirements:
• Bachelor's degree in Business Administration, Management, or related field
• Minimum of 5 years of experience in a management role within the auto body industry, or service industry.
• Strong leadership, communication, and organizational skills
• Excellent analytical and problem-solving skills
• Ability to manage multiple priorities and work under pressure
• Proficient in Microsoft Office and other business software
• Ability to travel within the designated district
If you are an experienced Auto Body Operations Coach with a passion for the industry and a track record of success, we encourage you to apply for this exciting opportunity.

#LI-Remote

#DBCORP

#LI-VF1

​