Zero Hours Team Manager - 12 month fixed term contract

Location: Remote with opportunity to working from home and Williams Lea site at either Norwich or Leeds

Salary: £31,000 Location:  Hybrid working from home and either Norwich, Leeds or Newcastle

Contract: 12 month fixed term contract

Work model: Remote or Hybrid

Shifts: Monday – Friday 9.00am – 5.30pm

We are seeking a Zero Hours Team Manager/Co-Ordinator to join our talent acquisition team!

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments.

Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide.

Purpose of role 

Our Zero Hours Manager is responsible for providing an effective and efficient service to the business providing zero hours cover across legal, banking and professional services. The role will also ensure Williams Lea's relief team members are supported with professional development, payroll and day to day queries.

Key responsibilities

Work with the talent acquisition team to ensure Williams Lea’s relief team is resourced to meet business requirements.Advertise roles on our internal and external careers page to source suitable applicants.Screen and applicants to ensure they meet the requirements of the role.Conduct interviews to appoint new relief team members.Attend calls and meetings with line managers to find out requirements for new roles.Fill relief team requirements, via existing team or resourcing new.Ensure relief team are fully vetted to meet contractual requirements working with our 3rd party vetting provider.Manage the relief team, by completing monthly review calls, ensuring training is up to date.Attend meetings with existing and potential managers to discuss opportunities to provide support.Maintain Training and Development courses and ensure completion by team members.Process weekly hours for the relief team using workday. First line support for relief team on payroll queries.Work across Williams Lea HR team, including payroll, HR and Talent Acquisition.

The Experience:

Previous experience of working with contractors/temporary staffing either in an agency or an inhouse talent acquisition teamGood IT skills including MS word and excel.Outstanding customer service skills.Ability to interact with all levels of an organisation.Ability to work in a fast-paced environment and achieve deadlines.People person.CIPD level 3 would be beneficial

Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for!

REWARDS & BENEFITS

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

25 days holiday plus bank holidaysSalary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.Life AssurancePrivate Medical InsuranceDental InsuranceHealth AssessmentsCycle-to-work schemeGym membershipsReferral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

EQUALITY & DIVERSITY

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com.

Please note: Due to the high volume of responses received for this role we will not be able to contact all applicants directly. If you have not heard from us in four weeks, please consider your application unsuccessful.