Unilever IC Hiring for Territory Manager Faisalabad! Function: Customer Development Work Level: WL1 Reports to: GSM Faisalabad Location: Faisalabad Sales Office Terms & Conditions: Full-Time ABOUT ICE-CREAM: Life Tastes better with Ice Cream We spark moments of happiness for people and within the communities where we operate. As ice cream makers we are serious about happiness. With warm hearts, we create the coolest products, and we supply them to our consumers. As the largest ice cream company in the world, we have over 100 years of experience in delivering smiles, and we plan to continue this for many more years to come. If you are in the current Unilever Ice Cream business or considering working for the newly separated Ice Cream business, you will work for the Global leading Ice Cream player in a growing category where we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. JOB PURPOSE The position is part of the Ice Cream Sales team which is responsible to ensure smooth sales procedures and business growth by developing good relationships with customers. Responsible for effective and efficient sales operations, trade activities execution within the assigned territory and delivery of KPIs while leading the concessionaire sales force. WHAT WILL YOUR MAIN RESPONSIBILITES BE + Drive the business to the desired ambition of Underlying Volume Growth / Sales Growth + Ensure Volumes / Target tracking of all channels + Develop strong relationships with customers & SPDs at concessionaire and retail level + Ensure strong customer services practices by resolving customer and shopper complaints, conducting customer meetings at concessionaire level and ensure RSOs are visiting the PJPs + Obtaining competition activities & market feedback and sharing them with stakeholders + Uplift the Competitive visibility in Store + Coordinate with Concessionaire/Customer Operational plans through effective execution of sales strategies + Manage concessionaire's sales staff including RSOs, Order booker etc. to ensure delivery of KPIs + Negotiate with Customer & SPDs for Joint Business planning (JBPs) to ensure maximum ROI + Daily monitoring and business development by forecasting sales and supporting customer in formulation of JBP + Implement agreed JBP/ Concessionaire Business Plan and review KPIs’ progress on weekly basis + Have the acumen for Financial Matrix – Business Profitability / Gross Margin + Lead and drive the extended team – Build team & develop talent + Be accountable to uphold the key business principles and values without any conflict of interest. + Deploy and lead projects like activations/launch plans/ micro marketing plans with meticulous detail with rigorous post launch evaluation/monitoring and take corrective action when required. + Redefine the process post execution analysis with strong analytical skills + Explore new avenues of business in assigned Territory, augment efficiency of existing business models and implement other benchmark models where feasible + Ensuring optimum utilization of Assets (Trikes and Cabinets), assets tracking through Assets scanning tool and proper care of Assets with the support of Cold Chain Team + Develop a network of SPDs in assigned territory to serve the shopper and consumer + Ensures that customer operations and processes are safe and are guided by Unilever safety policies and principles WHAT YOU WILL NEED TO SUCCEED Experiences & Qualifications + Bachelor’s Degree + 1-2 years of relevant sales experience in FMCG/Snacking industry is preferred Skills: + Customer Relationship Management & Selling Essentials + Should be able to coordinate with multiple teams and take multiple stakeholders along. + Exhibit all Standards of Leadership (purpose & service, personal mastery, business acumen, talent catalyst, agility, consumer love and passion for high performance) + High on objective rigor where efforts are focused towards a business target pegged to key priorities and market realities + Extremely up to date with technology globally and leverage it in their area Leadership + You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins. + You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed. + Critical SOL (Standards of Leadership) Behaviors + PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others. + PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results. + PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever. + CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers. Unilever es una organización comprometida con la equidad, la inclusión y la diversidad para impulsar los resultados de nuestro negocio y crear un futuro mejor, cada día, para nuestros diversos empleados, consumidores globales, socios y comunidades. Creemos que una fuerza laboral diversa nos permite igualar nuestras ambiciones de crecimiento e impulsar la inclusión en todo el negocio. ¡En Unilever estamos interesados en que cada individuo traiga su 'Whole Self' al trabajo y esto te incluye a ti! Por lo tanto, si necesita algún requisito de soporte o acceso, le recomendamos que nos avise en el momento de su solicitud para que podamos apoyarle a través de su viaje de reclutamiento. Job Category: Customer Development Job Category: Développement de la clientèle Job Category: Ventas Job Type: Field Sales Modern Trade Specialist Industry: Unilever_Experienced_Professionals