What’s the role?

A Territory Manager (TM) role is one of the most exciting and fulfilling roles in Shell Mobility (formerly Shell Retail). You will be part of the Mobility Sales and Operations team that manages a group of Retailers in a Territory within a defined geographic location. The Territory consists of 15-25 service stations. You will act as the COO of your assigned Territory in the London, Ontario area.  You will have the opportunity to directly influence bottom-line results at the Shell Retail Site level.  We are looking for a customer-centric, passionate, and results-driven individual who will embody Shell’s values and principles daily. We are looking for an individual with strong knowledge of Convenience Retailing and 4P (Price, Product, Placement, Promotion) execution. 

As a Territory Manager, you will be responsible for managing the relationship between Shell Canada and the Retail Business Partners. You will work to enable the safe and ethical delivery of Sales, Profitability and Operational Excellence Key Performance Indicators within the Territory by coaching and counseling Retail Business Partners. You will spend the majority of your time in the field at Retail sites which will require you to travel within your territory and may include overnight trips.

This exciting position will set you up for great career development opportunities within the Mobility Organization. Within this role, you will develop stakeholder management and business development competencies.  

Accountabilities:

As a successful candidate you will be responsible for:

Embodying and support the organization’s journey towards the Goal Zero Ambition (No Harm, no Leaks across all our operations) at Retail sites by coaching and counseling Retailers to follow proper HSSE protocols 

Review and manage site level performance, identify gaps, and implement action plans to deliver results

Ensure proper execution of the Shell Customer Value Proposition (Marketing, HSSE, Loyalty and Convenience Retail) at each site including consistent delivery of the Shell Customer Commitment

Lead Retailer Recruitment and Selection efforts to support the development of a robust Retailer pipeline

Maximize profitability by growing higher margin Convenience Retail categories, and minimizing costs

What we need from you

Must have legal authorization to work in the Canada on a full-time basis for anyone other than current employer

Bachelor’s degree is preferred

You must have a inimum of five (5) years’ work experience in a similar role

High mobility and existing driver's license are required

Experience with PDI is an asset

Evidence of strong leadership attributes (Authenticity, Collaboration, Performance, Growth) and adherence to core values (Honesty, Integrity, Respect for People)

Maximize Performance by engaging and inspiring internal and external Stakeholders 

Self-starter and results oriented. Strong past performance and track record for delivery and commercial acumen

Ability to approach activities with a learner mindset  

Ability to respond quickly to changing priorities and multiple parallel activities

This role requires the TM to be based in London, Ontario (within 40km of city center).