Territory Partner Seller
ServiceNow, Inc.
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
As Territory Partner Sales, you will help support our transformational vision: 'Partner Success' is synonymous with 'Customer Success' in accelerating Digital Transformation and predictable outcomes.
Position Summary:
The ideal candidate will possess expertise sales management or partnership management and cloud solutions and will have a practical understanding of working with regionally based partners as well as Global Alliances. They will have demonstrable ability to think strategically about new business models, solution selling and technical challenges, to help us build compelling value propositions with our partners to bring to joint customers.
This will involve working closely with our Field Sales, Solution Sales specialists, Pre-sales, Marketing and the Customer Outcome teams to grow the pipeline together with our alliances and channel partners in the territory. The candidate should have a proven track record of driving both tactical and strategic outcomes through an ecosystem: influencing innovation through a strategic partner ecosystem, deal expertise, and business development experience. You will be empowered to develop and own the go-to-market partner plan, which is an integral part of our sales plan for the territory and aligned to our short- and long-term targets at ServiceNow and with our partners.
The successful candidate must balance strategic-thinking with tactical execution; build effective and enduring partner relationships, drive highly cross-functional processes, possess a sound technical understanding of ServiceNow’s technology, and have an appreciation of an alliance's strengths.
**What you get to do in this role:**
· Lead and grow our go-to-market partnership in a dedicated Territory.
· Manage key partnership areas with strategic partners namely - strategy development, stakeholder engagement plans, joint offerings, tactical execution, and alignment of go-to-market functions.
· Work with ServiceNow partners to co-create new business.
· Ensure our partners provide successful projects to customers.
· Support joint sales pursuit activities to guide field interlock and accelerate account growth through joint go-to-market plans.
· Ensure partner ecosystem operational thoughtfulness, consistency, and business review governance with ServiceNow and executive partners from regional partners.
· Develop plans to assure partners are well positioned to sell the value of the Now Platform and to provide successful customer implementations (through proper competencies, certifications, and committed co-delivery plans).
· Work with Marketing teams on both sides to build joint closed-loop demand generation plans.
· Be ServiceNow’s advocate for strategic partner differentiated offerings and value.
**To be successful in this role you have:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
+ Broad-based business and technology expertise with 5+ years in sales or partner management.
+ Software industry domain expertise (preferably SaaS) and solution selling with partners.
+ Experience driving successful business development activities.
+ Experience partnering with multiple Sales and cross-functional teams to grow the partner ecosystem in a "win as a team" environment.
+ Experience serving as a trusted advisor.
+ Strategic thinker, who is also execution oriented; ideally has experience driving cross functional programs or processes.
+ Effective at building relationships (internally and with partners), collaborating, and influencing others; experience working with senior executives/ partners in cross-company projects.
+ Strong communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing, comfort in business and technical discussions.
+ Self-starter who enjoys working in a fast-paced, collaborative, and high-growth environment.
+ Strong team player who is also an independent thinker.
+ Bilingual - German & French
FD21
_Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!_
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) .
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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