Company

Cox Automotive - USA

Job Family Group

Sales

Job Profile

Client Success Manager - CAI

Management Level

Manager - Non People Leader

Flexible Work Option

Can work remotely but need to live in the specified city, state, or region

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary of $99,000.00 - $148,600.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $62,400.00.

Job Description

Autotrader, a Cox Automotive brand, is currently hiring a Client Success Manager/Territory Sales Manager to join our team in the San Francisco, CA area. This territory covers the Easy Bay and a little bit of the San Francisco Peninsula. Candidate needs to live in this area.

As the Client Success Manager, you will be responsible for growing and retaining subscription revenue for Autotrader and Kelley Blue Book products and growing a portfolio of franchise and large independent automotive dealers. You will present creative solutions to help dealers reach their business objectives, provide insights to automotive dealers regarding key business challenges, and collaborate across Cox Auto sales teams to drive quality referrals. Your responsibilities will include building and cultivating relationships with automotive dealers assigned to your book of business.

What You’ll Do:

Meet/exceed revenue, retention, and referral goals.Manage Sales Pipeline and Forecasting.Maximize utilization of multiple sales enablement systems, tools, and analyticsEnsure dealer expectations are exceededExpand relationships with multiple decision makers at dealer clients to maximize revenue & minimize cancellations; Work closely with assigned dealers to provide a data-driven consultative assessment of their operational challenges and needs; own, deepen and continually build the relationship with their dealers.Reinforce value proposition with content and data through monthly ROI business reviewsLeverage qualitative and quantitative data, including market insights, to assist dealers in making educated business decisionsIdentify cross-sell and upsell opportunities within a portfolio of assigned accounts; Support sales partners from other business units to discover, design, and propose solutions to meet dealer objectivesAdvocate for assigned dealers during the implementation and onboarding of solutionsRespond and route customer issues to the appropriate point of contact or business unit

What’s In It For You?

Here’s a sneak peek of the benefits you could experience as a Cox employee: 

A competitive salary and top-notch bonus/incentive plans. A pro-sales culture that honors what salespeople (like you!) contribute to our success. Exceptional work-life balance, flexible time-off policies and accommodating work schedules. Comprehensive healthcare benefits, with multiple options for individuals and families. Generous 401(k) retirement plans with company match. Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.Professional development and continuing education opportunities. Access to financial wellness/planning resources. 

Check out all our benefits.  

Who You Are:

You’re a self-starting, consulting, and closing crusader who knows how to win clients and keep them.  You love being on the road, connecting with people, and bringing solutions to their doorsteps.  You structure each day for success and each relationship with care. 

Qualifications:

Required:

Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related fieldTravel within an assigned sales territory will be required.Safe drivers needed; valid driver’s license required.

Preferred:

Automotive industry or advertising media experience. Experience working in a field-based environment.Extensive knowledge and experience with social media, digital advertising, and internet platforms.Demonstrated proficiency and knowledge in various technologies such as CRMs and Analytic Tools

Come join the Cox family of businesses and make your mark today.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.