Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world's most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
Pearson VUE offers a great environment to start or grow your career, and we are now hiring for a part-time Test Administrator to join our team in Moraine, Ohio (3033 Kettering Blvd, 45439).
Please note this is currently a temporary position that will go through the end of Fall 2025, with the potential to convert to a regular position after that time.
Starting pay is $17.75 per hour.
Responsibilities
The Test Administrator position is responsible for providing secure exam delivery and superior customer service in a comfortable, friendly environment. In this position, you will be required to:
Comply with all testing procedures and strictly adhere to company policies using careful judgment Check in testing candidates, verify identification, and explain the exam process Proctor candidates while testing Troubleshoot with internal departments to fix technical issues Complete light housekeeping duties such as vacuuming the floors and sanitizing desks and keyboards after each candidate has finished their examination Other tasks as assignedSchedule Requirements
Our ideal candidate demonstrates teamwork and has the availability to work a variety of shifts any day from Monday through Saturday, between the hours of 7:00 AM and 8:30 PM, and an occasional Sunday. Candidate must be open to flexible scheduling, with open availability and the availability to assist for same-day staffing issues that may occur in the morning. This is strictly a part-time position, and will remain as such, averaging 5-15 hours per week, with an expectation to work more hours if needed.
As office hours are cyclical and fluctuate seasonally, hours are dependent on the number of days the office is open and shifts available.
Schedules are available at least 2 weeks in advance.
Qualifications
High school diploma or equivalent is required. Minimum of 1 year customer service experience is preferred. Experience proctoring exams is highly preferred. Must be flexible in work hours and days. Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook). Must be able to frequently escort candidates in and of the testing room throughout the day, but also be able sit and focus on proctoring candidates in a quiet, distraction free environment Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance Must be able to bend, stoop and lift up to 20lbs with reasonable accommodation