Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more.

We offer a comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous paid time off, 401K, and company-paid college tuition for associates and their families. Bryant & Stratton College is a Public Service Loan Forgiveness certified employer. Apply today!

The Richmond campus of Bryant & Stratton College is accepting applications for a full-time Test Center Supervisor. 

Position Summary:

The Test Center Supervisor oversees the daily operations of the testing center to ensure a secure, professional and welcoming environment for all test candidates. This role ensures strict adherence to testing policies and procedures while supervising and supporting test center staff.

Essential Job Function and Responsibilities:

Manage the day-to-day operations of the test center, including opening/closing procedures, staffing, and candidate scheduling. Ensure compliance with all testing procedures, security protocols, and test proctor requirements. Train, supervise, and evaluate proctors or test center staff. Monitor test sessions to ensure integrity and fairness in the testing process. Maintain accurate records of incidents, test irregularities, and candidate concerns. Troubleshoot technical issues and coordinate with IT or vendors when necessary. Handle candidate inquiries and resolve issues with professionalism and discretion. Maintain testing materials, inventory, and secure documentation as required. Generate regular reports and submit documentation to corporate or sponsor entities. Promote a positive, calm, and organized environment for test-takers and staff.

Minimum Qualifications/Competencies Required:

Bachelor’s degree required, and two plus years of experience in a testing center, administrative, or customer service environment. Ability to maintain confidentiality, identify and report on trends, maintain accurate records, meet deadlines, build and promote strong relationships with students, faculty, and associates in all departments Excellent communication, problem-solving and time management skills. Strong attention to detail, integrity, and the ability to follow strict procedures. Ability to multitask in a fast-paced environment.

All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, national origin, color, religion, disability, marital status, veteran status, sex/gender (including pregnancy or pregnancy related conditions), sexual orientation, gender identity (including transgender status) or any other legally protected characteristics (“protected characteristics”). Bryant & Stratton College is an Equal Opportunity Employer.