Testing Proctor
Tarrant County College District
Posting Details
Primary Duties and Responsibilities Essential Performance Requirements* Serve as proctor for a variety of testing activities (e.g. CLEP, TSI, instructional testing, professional certification exams, etc.) advising students on these tests. Explains testing center procedures and monitors students as they test Maintains a safe and calm testing environment at highest level of cleanliness and order Checks identification before testing and seat examinees for testing Assists customers with scheduling exams Processes and delivers test reports; maintain confidentiality of all records in accordance with FERPA Monitor entry and exit into the testing room, and enforce test security procedures before and during testing Organizes, distributes, and collects all test materials as directed Ensure all testers receive the appropriate testing accommodations as instructed by the Instructor or Disability Services Reports suspected irregularities in a timely manner to examinee supervisor or student development staff
Service Excellence Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite Completes all required training and professional development sessions sponsored through Tarrant County College (TCC) Supports the mission, values, goals, and principles of the College SupervisionWorks under the general supervision of the Coordinator of Testing
*Performs Other Related Tasks as Required The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Required Minimum Qualifications High School Diploma or General Equivalency Diploma (GED) Two (2) years’ working experience in customer service Certification for each exam if required for the Professional Certification Testing Center Preferred Qualifications At least one (1) year’s working experience in test proctoring
Knowledge, Skills and Abilities Skilled in excellent customer service and interpersonal relationships Skilled using testing software, computerized applications, and enterprise systems, including word processing, spreadsheet, and presentation software Ability to work effectively in a collaborative environment Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations Ability to work outside normal hours in support of on-call assignments/events/processes/projects Ability to work with and support student success and assist the students with minimal interruption to others Ability to perform and prioritize multiple tasks seamlessly while exhibiting strong attention to detail and organization, ensuring confidentiality and discretion Physical Demands and Work Environment Physical DemandsThe physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work EnvironmentThe work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet. Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Special Instructions Summary This is a part-time position, with a maximum of 19.5 hrs. per week. This position requires the flexibility to work weekdays between the hours of 8 am and 3 pm, as well as some Saturdays during peak registration periods. Posted 11/20/2024 Posting Contact Summary
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Position Information Job Title Testing Proctor Posting Number P003699 Position Type Temporary Position Status Part Time Grant Funded No Grant Funding Source n/a Category Instructional Support Class Code 55 Starting Pay $16.55 Department NE Testing Services Job Summary Reporting to the Coordinator of Testing, the Testing Proctor provides exam proctoring of students for assessments, quizzes, and final exams. This position works as scheduled throughout the academic year.Primary Duties and Responsibilities Essential Performance Requirements* Serve as proctor for a variety of testing activities (e.g. CLEP, TSI, instructional testing, professional certification exams, etc.) advising students on these tests. Explains testing center procedures and monitors students as they test Maintains a safe and calm testing environment at highest level of cleanliness and order Checks identification before testing and seat examinees for testing Assists customers with scheduling exams Processes and delivers test reports; maintain confidentiality of all records in accordance with FERPA Monitor entry and exit into the testing room, and enforce test security procedures before and during testing Organizes, distributes, and collects all test materials as directed Ensure all testers receive the appropriate testing accommodations as instructed by the Instructor or Disability Services Reports suspected irregularities in a timely manner to examinee supervisor or student development staff
Service Excellence Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite Completes all required training and professional development sessions sponsored through Tarrant County College (TCC) Supports the mission, values, goals, and principles of the College SupervisionWorks under the general supervision of the Coordinator of Testing
*Performs Other Related Tasks as Required The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Required Minimum Qualifications High School Diploma or General Equivalency Diploma (GED) Two (2) years’ working experience in customer service Certification for each exam if required for the Professional Certification Testing Center Preferred Qualifications At least one (1) year’s working experience in test proctoring
Knowledge, Skills and Abilities Skilled in excellent customer service and interpersonal relationships Skilled using testing software, computerized applications, and enterprise systems, including word processing, spreadsheet, and presentation software Ability to work effectively in a collaborative environment Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations Ability to work outside normal hours in support of on-call assignments/events/processes/projects Ability to work with and support student success and assist the students with minimal interruption to others Ability to perform and prioritize multiple tasks seamlessly while exhibiting strong attention to detail and organization, ensuring confidentiality and discretion Physical Demands and Work Environment Physical DemandsThe physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work EnvironmentThe work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet. Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Special Instructions Summary This is a part-time position, with a maximum of 19.5 hrs. per week. This position requires the flexibility to work weekdays between the hours of 8 am and 3 pm, as well as some Saturdays during peak registration periods. Posted 11/20/2024 Posting Contact Summary
Should you have questions specific to this position please contact the following individual
Contact Monika Johnson * monika.johnson1@tccd.edu Applicant Documents Required Documents Resume / Curriculum Vitae Optional Documents Cover Letter Unofficial Transcripts Certification / License Military/Foster Care Preference Documentation Posting Specific QuestionsRequired fields are indicated with an asterisk (*).
* Please select the highest level of education you have completed. High School Diploma / GED 60 or more College Credit Hours Associate's Degree Bachelor's Degree Master's Degree Doctorate Degree None of the above * Please list any certification or licensure you have that is directly related to this position.(Open Ended Question)
* How many years of customer service experience do you have? Less than 1 year of experience 1 year of experience 2 years of experience 3 years of experience 4 years of experience 5 or more years of experience * How many years of experience do you have administering/proctoring exams in a testing center environment? Less than 1 year of experience 1 year of experience 2 years of experience 3 years of experience 4 years of experience 5 or more years of experience * Please describe your experience (responses are used to determine eligibility).(Open Ended Question)
* This position requires a flexible schedule, including availability between 8:00 AM and 3:00 PM at least 3-4 times during the week, as well as occasional Saturdays during peak registration seasons. Do you foresee any challenges with meeting these scheduling requirements? Yes No * How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)? Advanced Intermediate Beginner None * How would you rate your experience with web-based software? Advanced Intermediate Beginner None * How long have you been in your current role with TCC? Less than 6 months More than 6 months I am not a current TCC employee I am a current TCC student employee
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