R10059832 TGM Operations Manager (Open)

Location:

Chicago, IL (ASG) - Industrial spec gas

How will you CONTRIBUTE and GROW?

Total Gas Management (TGM) Operations Manager will be responsible for directing and managing a team of approximately (+/-) 14 technicians providing on site cylinder management services to an assigned customer base and geographic area in the Airgas Medical and Life Science markets. In addition to directing and managing the team, the TGM Manager will be responsible for safety performance of the team and delivering the committed TGM performance metrics to the assigned customer base. Position will be based in the Chicago Illinois area of the US, will require you to be located near a major airport and include all responsibilities for direct reports in the area until further expansion requires modification. This position reports to the Director of Operations for Total Gas Management Services.

Implementing and managing the Airgas Safety Management System and IMS across assigned team and customer sites with the goals of zero accidents and zero injuries.   Includes minimum of 1 task observation, of each employee, at least 1 time per year minimum.

Track and maintain all safety training requirements for each associate

Direct responsibility to work with Airgas regional sales team to increase new opportunities, build the TGM business, provide sales support and present the TGM business to new prospects.

Managing and directing technician team to deliver committed results to the assigned TGM customer base

Developing and maintaining team scheduling and team vacation time for assigned customer sites

Personally providing vacation coverage for assigned team at levels estimated at 60% of total time off days 

Providing vacation coverage consistent with each location's requirements.

Managing operating expenses of the team within annual budget parameters

Collaborating with the TGM Management team and the Operations Director-TGM Services along with assigned Airgas account manager to deliver regular customer business reviews

Implementation of new TGM product and service offers to assigned customer base, including presentations and data packages to support new offers

Collaboration with TGM Management team and the Operations Director TGM Services on new hires to support TGM site and customer expansion within assigned geographic area.  

Timely submission of all required safety, payroll and associate paperwork for assigned team.

Clean driving record.  The position may include driving of a small non-DOT vehicle in some territories.  

Additional duties required to service customer or operational requirements.

________________________Are you a MATCH?

Duties listed below are representative of the knowledge, skill, and/or ability required to fulfill this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

2 to 4 year degree or equivalent experience preferred, High school diploma or general education degree (GED) mandatory.

Strong customer service orientation skills to act as a single source for all customer requirements.

Self-motivated and ability to work effectively without supervision. 

Thorough understanding of cylinder gases and safe handling methods. 

Able to understand and abide by stringent safety rules.

Annual Immunizations such as TB screening, MMR, Hepatitis,Flu Shot and other standard immunizations  are client requirements

Travel as required by management duties and vacation coverage. Up to 60%

Intermediate knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook)

Knowledge of record keeping and documentation and be able to utilize the AirGas system to place orders and monitor cylinder balances. 

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and ability to compute rate, ratio and percentages  

Strong leadership focus, reinforcing the following key behaviors:

Safety

Courtesy

Delivery

Data

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We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. 

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children,  including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. 

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children.

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Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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Equal Employment Opportunity Information
 

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. 

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

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