**Purpose of the Job** Working under general direction the Therapy Development Associate will take care of coordination and optimization of activities in implanting centers as well as referral sites in a respective area to present Abbott as ideal long-term partner in the heart surgical as well as cardiology field and to develop inpatient and outpatient heart failure referral programs. The position is tasked with achieving regional/territory sales and strategy targets as well as following up on sales opportunities through both inbound and outbound calling activities. **Responsabilities:** + Visit of existing customers on a regular base to ensure customer satisfaction + Maintain existing customers (implanting centers) + Developing and maintaining customer relationships + Work closely with other teams (FCS and cross-divisional/departmental) to develop account intelligence, relationship maps + Promoting new Abbott HF products, clinical results and services + Support negotiation of contracts and ensuring in-time renewals + Taking care of inventory (regular inventory checks/ ensuring shortest UBD date is used first) + Ascertains training needs/ interest of stakeholders and organizes accordingly + Support center activities such as workshops and product trainings + Attendance of relevant workshops, trainings, congresses or exhibitions + Develop and maintain customer relationships + Supporting internal stakeholders and supporting functions with all relevant aspects and to update Customer Relation Management (CRM) tools. + Support the development and execution of strategies to draw in potential referrers or to solicit new potential referrers in close and aligned collaboration with Market Development + Creating relationships with referrers to identify their potential needs and qualify their interests and viability to drive sales. + Support education events for referrers for selected accounts + Presenting product information to referrers once identified their needs. + Moving leads through the marketing funnel and arranging in-person meetings, emails, or phone calls. + Following up with potential referrers who expressed interest but did not refer any patient. + Performing regular follow-up visits or emails and facilitating communication with existing referrers to ensure their satisfaction and identify new potential needs. + Understand and quantify barriers for adoption of LVADs + Develop a high level (market) development plan for each account with appropriate prioritization of opportunity areas + Support the development of screeners for referrers to support patient selection + Roll out awareness & communication campaign; improve messaging **Requirements:** + Bachelor's degree preferably with scientific/ medical/ pharmacy background or significant professional track record in sales, marketing, business, or related field. + A minimum of two years of experience in a clinical setting providing acute or outpatient care to patients with cardiovascular diseases. Stronger consideration will be given to candidates with Heart failure knowledge. + Selling, marketing and communication skills are advantageous. + Good communication, interpersonal, teamwork, and customer service skills. + Good English knowledge (B+) + Presentation skills (on- and offline) + Project management and organizational skills. + Good communication etiquette and computer literacy skills. + Willing to travel, depending on the territory/region. An Equal Opportunity Employer Abbot welcomes and encourages diversity in our workforce. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com