Background:

Scania’s production is making great strides in digitisation transformation of operator support and work processes. This digitalisation enables tailored support and new ways to engage operators, such as gamification.

Assignment:

This thesis project aims to break new ground in the production area by introducing gamification to engage operators and make work more enjoyable. Previous master’s theses have explored operator support, clarifying some requirements. However, this project faces challenges such as maintaining professionalism, collaboration, and considering the psychological impacts on operators. Additionally, Goodhart's Law could be a significant factor.
The goal is to explore the potential of gamification in a digitalised assembly environment for operators.

The aim is to develop a solution that can be tested with an operator in our test arena and get their feedback. The test arena has common assembly challenges that we have in production.

Key questions:

What can be tracked to understand operator progress and used in gamification?
How should the operator interact with the gamification solution without interfering with work?
How will the success of the gamified solution be measured? What metrics will be used to evaluate its effectiveness?
What strategies will be employed to ensure continuous user engagement over time?

Education and time plan

Education: Master's program in Design and product development engineering, User Experience, User Interaction, Human-centred Design or similar.

Number of students: 2
Start date: January 2025
Estimated time needed: 20 weeks

Contact persons and supervisors
David Svensson, Manager, david.svensson@scania.com, tel. +46700863673

Application:
Your application must include a CV, personal letter and transcript of grades.

A background check might be conducted for this position. We are conducting interviews continuously and may close the recruitment earlier than the date specified.