Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Third Party Risk Management Case Manager - GTPM HUB-HK-GZC.

Principal responsibilities

Be the single point of contact for the relevant SROs, building a strong collaborative relationship. Build an understanding of the engagement, the service and the risks associated with engagement categories.Proactively manage the end-to-end engagement with the SROs, ensuring that actions are completed in a timely manner.Perform validation of engagements to ensure that it has been correctly classified and following the correct TPM process, remediation of data issues. Assess the risk associated with an engagement via the completion of the Pre-Assessment and IRQ (Inherent Risk Questionnaire).Perform periodic updates to the Pre-Assessment and IRQ (if triggered).Review contract wherever required to understand more about the obligations and relevant contractual clauses. Execute all pre-contract tasks and activities against defined quality standards. Perform a detailed review of the Residual Risk Questionnaires received from external third parties, reviewing responses and evidence against defined quality standards and engaging with suppliers where appropriate.Coordinate any risk mitigation remediation activity between third party, SROs and other internal parties.Execute all post-contract tasks and activities against defined quality standards. Coordinating engagement exit activities between SRO, internal and external parties to ensure that engagements are exited compliantly to TPR policy.Ensure that SROs and Business operate in line with the required frameworks, the prevailing regulatory and industry standards and HSBC’s Policies FIMs. Obtain all necessary approvals from the SROs.Provide guidance to the SROs to ensure adherence to policies and processes. Proactively seek advice, where needed, from the TPM SME’s (Third Party Management Subject Matter Experts) or Team Lead.Act as a trusted partner, ensuring the SROs feel supported and build trust and credibility in the Hub by acting with integrity and professionalism in day to day engagements. Escalate any issues in a timely manner to HUB Team Lead or Subject Matter ExpertDocumenting findings from the quality assurance reviews.Maintaining and observing HSBC internal control standards, as well as timely implementation of internal and external audit points, together with issues raised by external authorities.