The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Ticket Office Representative for Mandalay Bay Shark Reef Aquarium, you are an essential part of guest experience. In this role you will assist guests with ticket purchases, resolving ticketing issues, and maintaining an organized and efficient ticket office. Your commitment to delivering exceptional guest service will set the stage for the memories that they can carry with them well past their stay with us. By delivering top-notch guest experiences, you play a crucial role in elevating the overall guest experience.
THE STARTING RATE: $16
THE SCHEDULE: On Call
Aquarium Hours
Daily 10:00 AM - 8:00 PM
Shark Reef Aquarium in Las Vegas
THE DAY-TO-DAY:
Sell tickets, upsell, cross sell and process ticket orders, will call for shows, events, exhibits, and attractions for all properties utilizing prompt and courteous service to all guests
Perform ticket verification prior to entry into exhibit and events
Provide educated answers to guest questions, and able to furnish detailed information regarding property facilities and services
Resolve guest complaints within the scope of authority
Utilize and balance a cash drawer and ticket sales with various tender types
Interpret and operate numerous computer and ticketing systems with accuracy
THE IDEAL CANDIDATE:
Must be a minimum of 18 years of age
Has 6+ months of prior cash handling experience
Experience working in a resort or similar hospitality environment
Has a flexible schedule including the ability to work varied shifts, to include weekends and holidays
Ability to multi-task and work well in a fast paced, team-oriented environment
Excellent customer service skills and interpersonal skills to effectively communicate
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off-shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11975
Are you ready to JOIN THE SHOW? Apply today!