The Ticket Operations Systems Manager supports the day-to-day operations of the JMA Wireless Dome Box Office in the areas of ticket systems, technology, financial accounting and financial reporting. This position is specifically responsible for building events in the Ticketmaster software for all ticketed events that take place at the JMA Wireless Dome. In addition, this individual will assist with building manifests for away, postseason, and NCAA tournament events for our five ticketed sports. Furthermore, this position will be responsible for assisting in the financial accounting/allocation of all JMA Dome daily receipts and event deposits. Lastly, this position assists in the execution of monthly and quarterly New York State tax reports for revenues processed through our ticketing systems.