Job Summary:\n

The Ticket Sales Associate is a part-time, seasonal position that will sell and service incoming ticket sales calls and emails while providing the highest level of customer service. The associate will act as a problem solver, working with the Ticket Sales department to resolve any customer issues. The associate will also assist with other various duties, as needed.\n

Job Duties:\n\nProvide excellent customer service via all inbound portals of communication including but not limited to phone calls and emails to maximize revenue for ticket sales, through excellent customer service and repeat customers\nCommunicate and cooperate with Ticket Services to respond to customer inquiries and resolve customer issues in order to sell tickets at a higher per cap rate than other channels (web, windows, kiosks).\nCultivate new business and strengthen current associations with existing accounts through inbound sales. Encourage effective communication to increase number of relationships\nWork in tandem with the Ticket Development, Marketing, Season, Premium, and Group Sales departments to establish a seamless transition from sales to service. Assist with inbound call volume to provide an opportunity for Ticket Development to perform outbound sales calls.\nPerform other duties as assigned\n\n

Education and Experience Required:\n\nEnrolled in or a graduate of an accredited college or university\nExperience in sales and\/or sports industry\nAbove average written and verbal communication skills\nAbility to build and maintain professional relationships\nA problem solver\nProven ability to work as a team player\nAbility to multi-task, both verbally and written\nWillingness to work flexible hours, including but not limited to evenings, weekends and holidays\nProficient computer skills (Microsoft Office, Outlook, etc.)\nDesire to learn and grow professionally in the sports industry\nSuperior written and verbal communication skills\nAbility to stand on feet and walk comfortably for periods of time\n\n

Education and Experience Preferred:\n\nAt least 1 year of experience in sales and\/or sports industry\n