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Position: Tier 1-2 IT Support

Location: Des Moines, IA (Hybrid)

Duration: 2-year Contract

This is a hybrid role, requiring four days in-office once the candidate is up to speed and meeting performance expectations, with the potential to transition to a standard three-day in-office schedule at the manager's discretion.

This is a new two-year contract position with a pay rate of $30-35/hr, focused heavily on phone support, requiring strong customer service skills and ServiceNow ticketing experience. Responsibilities include handling calls, emails, walk-ups, and ServiceNow tickets, providing desk-side and conference room support, and assisting with hardware/software troubleshooting, documentation, and asset management. Candidates must be comfortable working in a high-volume, customer-facing environment.

TT1407922DSMCZ_1739913013 To Apply for this Job Click Here