Requisition ID: 214924
We are committed to investing in our employees and helping you continue your career at Scotiabank.
Major Accountabilities
Provides administrative and processing support by:
Verifying the accuracy, completeness, and authorizations of activities/work, correcting the data, and documenting the error.
Completing all assigned tasks with a high level of accuracy and attention to detail.
Identifying policy/process non-compliance situations
Monitoring and prioritizing daily workloads to ensure completed within the published Service Level Agreements
Preparing and checking returns and reports
Checking and authorizing transactions within defined limits
Conducting investigations to resolve exception situations. Preparing and responding to case correspondence as required
Providing guidance and training of other team members
Ensures customer service is consistent with GO Perform values by:
Ensuring a high level of professionalism is maintained during all interactions with other Bank staff. Notifying the supervisor/assistant manager/manager, as appropriate, when processing delays occur.
Maintaining the confidentiality of customer information.
Maintain strict adherence to established operating and security procedures by:
Maintaining all keys, combinations and passwords assigned to custody in accordance with Bank regulations.
Reporting any unusual occurrences or fraudulent activity to the supervisor, assistant manager, or manager immediately.
Completing all required training (e. g. Anti-Money Laundering; Guidelines for Business Conduct, Privacy).
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Essentials Criteria
High School Diploma, Student or graduated from Accounting, Finance, Business, Management, or related field.
Minimum of 2 years of relevant work experience
Basic Computer Skills, including common software tools (Microsoft Office products)
Advanced English Proficiency
Location(s): Dominican Republic : Santo Domingo : Santo Domingo East
Business Address: KM 22 Zona Franca Las Americas
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.