Requisition ID: 215247

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

The Senior Cloud Technical Navigator is responsible for driving team effectiveness by identifying and removing blockers, supporting the team, and encouraging use of agile best practices and principles in support of application teams’ journey to the cloud. They guide the team by embodying agile values, supporting a culture of continuous improvement and shared practices. The incumbent will actively participate in developing and maintaining a high-performing, self-organizing team.  

 
Is this role right for you? In this role, you will:

 

Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, and knowledge.

Work with the Director Cloud Operations to review project work assignments, directing and monitoring work efforts on a regular basis, identifying resource needs, and escalating functional, quality, timeline issues appropriately.

Operationalize and maintain technical processes/documentation (SOP’s/RCAs)

Schedule and manages daily huddle, establish and own the production support calendar

Provide support to the team to ensure the agile mindset is fully adopted and understood 

Assess and coach the team to higher levels of performance, tracking acceleration metrics. 

Work with development teams to integrate Cloud Operations into agile ceremonies.

Encourage an environment of open communication and collaborative problem solving.  Minimizing impacts of issues through early detection and using them as learning opportunities. Identify technical debt risks and recommend approaches to remediate/minimize. 

Apply techniques for effective workflow visualization and management (e.g. Kanban or Scrum Boards) 

Develop and nurture strong working relationships with Cloud Engineering teams and CIO Teams 

Provide technical guidance and support to application teams on cloud-related issues and best practices.

Ensure compliance with security policies and standards in all cloud operations.

 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have: 

  

A self-starter with a strong sense of personal accountability and team responsibility combined with 8+ years of IT experience.

Ability to work on ambiguous problems of moderate to severe complexity.

Extensive experience in operations and change management processes, including developing and implementing change management strategies.

Experience in coordinating and managing change initiatives to ensure successful implementation.

Solid verbal and written communication skills

Experience developing in any of the following languages (Java, JavaScript, C#, Python, Go, Ruby)

Experience designing and implementing tasks in Continuous Integration systems (Jenkins, Bitbucket, Git, GitHub)

OS Experience (RHEL 7.X and Windows 2K12 and above)

Experience supporting GCP and/or Azure

You have strong knowledge of Agile & Lean methodologies for requirements / design methodology - detail oriented, analytical and capable of investigating complex / technical issues and provide alternative solutions, project & production methodologies.

Experience in a modern technology stack.

Knowledge of software design patterns, infrastructure architecture, DevOps, or security considerations.

Understanding of software release process (environments, binary repositories, CI/CD).

Attention to details, high standards for quality.

 

Nice to have: 

 

People and/or project management experience

Production operations experience with public cloud platforms other than Azure and GCP).

Experience with Tanzu (PCF), Pipelines, and other cloud development platforms

Experience with Kubernetes (GKE & AKS)

Experience supporting containers, container orchestration platforms

Knowledge of network engineering (DNS, TCP/IP, Load balancing, routing protocols, etc)

Knowledge of Cloud security

Cryptographic key management, certificate infrastructures/PKI, secure coding practices, etc.  

Experience with Terraform

Spanish

 

What's in it for you?

 

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Upskilling through online courses, cross-functional development opportunities, and tuition assistance.

Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

Community Engagement- no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

 

Work arrangements: Hybrid

 

#LI-Hybrid

 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.