Job Summary

The Engineering branch of the IT End User Services team is looking for a Senior Engineer for the Unified Communications and Collaboration & Productivity services.  You will work with a team of creative, supportive, data-driven engineers.  You will have the opportunity to work on projects associated with the standardization, configuration, deployment, and maintenance of IT solutions utilized by NetApp users across the globe.

Job Requirements Extensive hands on experience with Unified Communications & Collaboration platforms (Microsoft Teams, Zoom, etc.) Experience with managing Office365 Productivity Tools (Office, Exchange, PowerBI) Experience managing Session Border Controllers (SBCs) Experience with Cloud and on-prem telephony service providers and enterprise telephony integration points (ISDN, SIP, Internet) Experience & understanding of regional and international Telco laws & regulations Experience with Conference Room and Digital Signage Audio Visual (AV) technology and integration with Cloud-based conferencing platforms (Zoom, MS Teams, WebEx, etc.) Excellent vendor management skills Sharp attention to detail Ability to work independently with some guidance  Able to work effectively with other global groups and teams Strong interpersonal skills Excellent analytical skills Strong oral and written communication skills Ability to work collaboratively within a global team environment to meet aggressive goals 

 

You might also have:

Strong understanding of enterprise productivity, conferencing and communications related technologies (messaging, unified communications, collaboration) Strong understanding of infrastructure and related technologies (hardware, virtualization, networking) Strong understanding of Session Initiation Protocol (SIP) Experience with scripting (Powershell, Python) Education

Preferred 8 years of related experience with a Bachelor’s degree or equivalent work experience in Information Technology, Engineering, Computer Science or related field