A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for facilitating the tool repair lifecycle for customers.

Major Tasks, Responsibilities, and Key Accountabilities

Checks in tools received for repair and enters sales orders into system.Provides technicians with repair orders in need of parts and labor estimates and communicates estimates to customers.Orders parts for repair or attempts to sell new tools when repairs are too costly.Sends repairs beyond scope of technicians to appropriate repair facility or manufacturer.Works with outside sales persons to take tool repair orders and give timely estimates on when tools will be repaired.Updates orders in system to maintains accurate freight costs.Closes repair orders in system when complete and ships repaired tools back to customers.Issues purchase orders as needed.

Nature and Scope

Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.None.

Work Environment

Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.Most of the time is spent sitting in the same position or standing/walking and/or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).No travel required.

Education and Experience

HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications

Mechanicical tool repair with Fabrication knowledg

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

For Hawaii job seekers:

Pay Range

$20.40-$28.10 Hourly

Hawaii law requires the posting of the salary range for advertised jobs.  This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job.  Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors. For additional details on benefits, please review the full job description on White Cap Jobs