Job Description:

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant.

AT&T has an opening for a Tools Administrator to support the delivery staff by ensuring service levels and objectives are met.

Description of Job Duties/Responsibilities

Possess strong Linux skills while experience CentOS and Fedora is desired. Experience with the installation, configuration and administration of common IT enterprise management systems, such as HP Openview, ServiceNow, Remedy, Solarwinds, and Splunk is a plus.Responsibilities include operating within certain EMS applications (ex. ServiceNow, Splunk, SolarWinds, HP Service Manager (SM), others)Responsible for assisting with all applications patches, IAVAs, installations, upgrades and integrationsCoordinates installation of software upgrades and/or service packs. Develops and manages the preparation of systems, test criteria and control for upgrades, service packs, new functionality, enhancements or error correction.Administrating day-to-day IT systems to include system availability, configuration changes, and patchingPlanning and coordinating configuration and change management procedures and schedulesEnsuring that backups and replication activities have been accomplished per schedule. Providing support to IT systems including: day-to-day operations, monitoring and problem systemsProviding second level problem identification, diagnosis and resolution of problems.Maintaining and enhancing knowledge articles.

Required Clearance: Clearable. Able to obtain/maintain a TS/SCI with polygraph. (#clearable) (#ts/sci) (#polygraph)

Required Qualifications: No demonstrated experience is required. Bachelor’s degree in Computer Science, Information Assurance, Information Security System Engineering, or related discipline from an accredited college or university is required. (NOTE: Five (5) years of SA experience may be substituted for a Bachelor’s degree. DoD 8570 IAT Level 1 Certification.

Ready to join our team? Apply today!

Our Tools Administrator (SA0) (Government) earns between $79,300 - $90,700 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.Joining our team comes with amazing perks and benefits:Medical/Dental/Vision coverage401(k) planTuition reimbursement programPaid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)Paid Parental LeavePaid Caregiver LeaveAdditional sick leave beyond what state and local law require may be available but is unprotected · Adoption ReimbursementDisability Benefits (short term and long term)Life and Accidental Death InsuranceSupplemental benefit programs: critical illness/accident hospital indemnity/group legalEmployee Assistance Programs (EAP)Extensive employee wellness programsEmployee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Columbia, Maryland

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Job ID R-50544 Date posted 01/03/2025