Job Title

Tools Sales and Support Representative/Product Application Specialist

Country

Ghana

Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, services, and technical solutions for the mining and construction industries. The Sandvik Group has approximately 44,000 employees in more than 160 countries.

At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. While discussing the best opportunity for you today, we are already thinking ahead to the best opportunity for you tomorrow. So now we challenge you: Think one step further, and then take it!

Our commitment to sustainability is unwavering, and we conduct business responsibly and ethically. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.

At Sandvik, we recognize that we are strengthened by our diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity Employer, and we encourage applications from women and people of all backgrounds.

The Tools Sales Support Representative/Product Application Specialist will be responsible for the Sales and technical support of Sandvik Rock drilling Tools offering to the Mining and Rock Technology customer base in West Africa

Key Responsibilities Include

Optimizing Sales and Profitability of Rock ToolsTraining and coaching of relevant internal and customer personnel on Rock Tools. Working closely with Sales, Service and Training personnel to optimise knowledge across departments including Logistics to ensure effective forecasting of Rock Tools.Visiting Customer sites on regular basis with written reports. Facilitating customer’s selection and ordering of Rock Tools.Facilitating customer warranty claims and processing.Conducting trials and testing of new products at customer sites.Liaising with factories to stay abreast of product development, knowledge transfer back to the factories of market requirements and trends and support marketing teams as well as aftermarket teams to optimise sales opportunities.Effectively coaching and training of direct internal and external personnel responsible for growing the Sandvik offering in West Africa.Developing customer relationship to ensure customers have positive experience and remain loyal to the Sandvik brand.Ensuring that all activities are carried out in accordance with Company Values and current Company Policies and Procedures.Taking responsibility for personal development and enhancement of skills.Adhering to all SMR Policies and Procedures especially the SHEQ Policies.

Qualification

Degree Qualified Mining Engineer or a Rich Trade Background in Mechanical discipline or a rich Mining Operational background with minimum (5) years’ experience in Surface/Underground Mining.Experience/Knowledge of Mining drilling equipment and Rock Tools is required.Exposure to underground operations will be an advantage.Ability to interact with all levels in a Multicultural/diverse organization is required.Excellent Sales, Communication and Presentation skills required.Computer literacy is required.Ability to drive and Possession of a Valid Ghanaian Drivers’ license, preferably Class B.French language skills will be an advantage.

Reporting Relationship

Sales Manager - Rock Tools West Africa

Application 

For immediate consideration, please apply to the Tools Sales and Support Representative / Product Application Specialist position before February 12, 2025, on the Sandvik intranet, Job ID: R0068955

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Thank you for your interest. Please note that only shortlisted candidates will be contacted for interviews.

Hiring Location

Pakyi-Kumasi