Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.

Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.Use critical thinking to break down complex concepts.Understand the broader objectives of your project or role and how your work fits into the overall strategy.Develop a deeper understanding of the business context and how it is changing.Use reflection to develop self awareness, enhance strengths and address development areas.Interpret data to inform insights and recommendations.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Managing the complete life cycle of contractual workforce of 1000+ from offer rollout to Exit and Invoicing management and reconciliation  

Candidate should have worked on Vendor Management Profile and has managed the contractual workforce. Hands on experience in managing Contractual workforce Onboarding and lifecycle starting from Offer rollout, Background verification, Asset Allocation, New Hire Orientation and Exit Management. Managed vendor invoicing and reconciliation. Should have worked on Beeline (Preferred – But will be a greater advantage to have this skill) Good knowledge about CLRA (Contract Labor Regulation Act) Interact with multiple stake holders like Talent acquisition team, Vendor management team, Senior Leadership including Business and Partners. Good knowledge about HRMS tools and hands on experience in Excel and who has led successful automation projects within HRSS domain. Audit the team deliverables in accordance with the set standards. Team Management and comfortable multitasking in a high-energy, dynamic environment. Has proven experience in Providing recommendations for updates to controls, processes, risks, or general enhancements to the process. 

Experience level as per PwC standards 

As per PwC standards - Masters in Human Resource (technical education with management background + 5+ yrs of exp within HR can be considered). 

Industry experience – Any 

Tech capability – Beeline, Excel and or any extensive HRMS tool exposure/experience. 

Flexible, Result oriented, should be open and curious to learn

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Creativity, Data Quality, Documentation Administration, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Shared Services, Human Resources Assistance {+ 11 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date