Overall Function: The incumbent is expected to possess good knowledge of trade finance products, trade workflows and processes in particular handling of cross-border transactions.

This function is in Trade Services Department (TSD) in Singapore with the focus to support TCF (Trade Commodity Finance) in their L/C Document checking function.

Key Responsibilities:
Perform 1st and 2nd check (if applicable) of both Import and Export L/C documentsCommunicate & liaise with customers & ING back office on the check status of L/C documentsProvide professional advice to the customers & internal teams on discrepancy/ies noted on the documents; fulfilling of terms and conditions in the L/C, and mitigating non-compliance documents presentation after shipmentCo-ordinate and work efficiently within the teamEnsure daily tasks are executed as per SLA and Global work instructions and escalate to Team Head/HOD upon identification of deviations or the development of unexpected risk events during the work flow.Ensure adherence to ING’s procedures, policy and guidelines at all times.Propose areas of improvement in the team for the benefit of the team and other verticals.Assist in projects to improve work processes & migrations

Other responsibilities and daily tasks include the following:
Provide quality checking and timely service delivery to TCF customers.Cultivate team spirit and build up confidence in the new team in their handling of their daily documents checking.Continuously exceeding customer expectations: the WOW effect

Qualifications and Skills:
Acceptable tertiary education.CDCS certified L/C Documents checker.At least 3 – 5 years’ of experience in handling both Import and Export L/C Document checking.Microsoft office applications –MS word, excel, power point, access, visio etc.Knowledge of Swift Alliance and any main accounting system.Knowledge of ICC publications – UCP600, ISBP 821, ISP98, URR725, URC522.Knowledge of local region’s regulatory compliance and anti-money laundering policy.Possess effective communication skill to work with the teams and branch offices.Preferably with exposure to TCF business.