Buenos Aires is one of JP Morgan's key strategic hubs with over 2,500 employees supporting different areas like Operations, Technology, Finance, Credit Risk, Human Resources, Legal.. among others, providing value-added services, products and solutions to our clients located in various countries around the world.
In this role you will be facing different challenges such as:
· Out of the box thinking for resolving daily queries from our many stakeholders from the business, including clients as well!
· Performing daily analytical activities where you will put to practice your knowledge, skills, and independent thinking.
· Strong partnership with key stakeholders, finding ways to collaborate.
And these are some of the activities you will be responsible for:
· Operational support to foreign exchange, traded regionally, focused on documentation analysis and data gathering.
· Resolving issues for our clients, take ownership on them and display client-oriented focus.
· Ability to interpret and perform thorough analysis of company policies and procedures and apply such knowledge in daily decision-making.
· Creating your own relationship with the different teams that you interact with, partner with them on a day-to-day basis to perform more efficiently.
· Speak Up! Come up with ideas on how to fix and improve processes, and fill technology gaps, and follow them through to completion.
· Quality Assurance analysis.
· Ensuring timelines and client service delivery standards are continually achieved.
· Escalating issues in a timely manner.
What do we ask for this position:
· Bachelor student in Economics, Business Administration or Finance related.
· Team player and willingness to collaborate.
· Solid communication skills.
· Sense of accountability and ownership of issues until resolution.
· Relevant experience in related functions or businesses is a plus.
· Excel knowledge is a plus.
· Be English fluent or advanced.
· Portuguese language knowledge is a plus.