Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

 

Job Summary: 

As a Trade Lifecycle Analyst within JPMorgan Chase, you will be instrumental in upholding the firm's strength and resilience. Your role will involve identifying new and emerging risks, and applying your expert judgement to tackle real-world challenges impacting our company, customers, and communities. You will be part of a culture that promotes innovative thinking, challenges the status quo, and aims for best-in-class performance.

Job Responsibilities:

Maintaining JIRAs  Partner with technology teams to provide obtain data requirements, document to identify solutions, end to end testing and reconciliation Collaboratively manage Sponsor/customer expectations, and interacting with sponsor on a regular basis Partner with Subject Matter Experts to ensure requirements comply with generally accepted processes and principles to comply with internal controls Provide support by coordinating data extraction from various databases and data interpretation Conducts detailed business analysis involving complex requirements and processes and presents results to the various stakeholders Create detailed Business Requirement documentation or Business Process documentation (as applicable) Understand complex business requirements and provide solutions for operating models and implementation options

Required qualifications, capabilities and skills:

Over 6 years of experience in complex program management or strategy implementation in financial services or operations. In-depth knowledge of Asset Management or Investment Management products, services, market instruments, and conventions Strong attention to detail, critical for supporting Portfolio Management Groups and Front Office with zero tolerance for oversight mistakes. Analytical skills to analyze process flows and ideate operational improvements. Leadership skills, strong team player, and ability to build relationships with cross-functional and geographical teams. Proactive approach to problem-solving, client experience impact, and determination to follow issues through to closure. Effective communication skills, both spoken (assertiveness) and written, to assist Client Service Specialists with queries and investigations. Ability to resolve exceptions, document them, and share new learnings with the team. Adaptability to perform in a fast-paced environment, handle multiple tasks, and prioritize effectively. Control-oriented with essential risk awareness and ability to manage complex stakeholder relationships, including senior stakeholders in Business Technology, Operations, Risk, Legal, and Compliance.

Preferred qualifications, capabilities and skills:

Understanding of trade life cycle and reconciliations; client onboarding experience is a plus.