Work Setup: Hybrid

Location: Makati, Metro Manila, Philippines

 

 

Summary:

 

The TPM Associate will:

Support US TPM with day-to-day operational requirements and engagements with US Sales Co-lead projects and optimization initiatives of both HBP and TPM

 

 

Major Duties/Responsibilities:

 

TPM / Customer Planning Support / Customer Forms Support (90%)

Support TPM/Customer Planning /Customer Forms request execution, to include customer planning requests, sales team requests related to customer forms management, PlanEx, execution to delivery Help manage issues that will be sent by the Sales Team by identifying which issues/requests can be resolved/completed by the team and which issues/requests needs escalation/endorsement Achieve Service Level Agreement and lead Metrics Reporting for Sales Planning Support

 

Project Management/ Continuous Improvement/ Others (10%)

Identify and execute Continuous Improvement opportunities for both US TPM and HBP Manila’s operations Seek and lead new opportunities to expand the Sales Services’ TPM/Sales Planning Capabilities.  Prepare Business Case for new intake and utilize Project Management Tools.

 

 

 

Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:  

•    Knowledgeable in Sales Planning/Forecasting, Trade Promotions, Billings, and Planograms
•    Technical Ability: SAP TPM (PlanEx), High Radius (for Reset Deductions only), and JDA software
•    Proficient in Excel.  Ability to quickly learn and assess viability of other analytic tools.
•    Prioritization:  must be able to manage multiple and sometimes conflicting or ambiguous priorities, extended work schedules, and short time constraints.
•    Detail-oriented and analytical thinker
•    Excellent oral and written communication skills

 

 

Competencies:

 

Leadership. Understands and promotes a shared vision; promotes understanding and a positive attitude toward the changing environment; ensures that others have the tools and resources to excel; seeks and creates opportunities to build and expand the business; stays on task and is not discouraged when dealing with changing priorities; attacks multiple issues and tasks at one time.

 

Team Approach. Initiates and fosters open dialogue across the organization; integrates individual, group, and organizational goals; collaborates with others to increase opportunities for success; supports the team on ensuring, enhancing, and exceeding customer expectations; forms alliances and coalitions across functional areas; recognizes the interdependence of team members throughout the organization.

 

Customer Focused and Results Oriented. Understands issues from the customers’ perspective; considers the impact of decisions, processes, services on the customer; demonstrates passion for providing excellent customer service; treats customers with respect and care and uses a variety of approaches to identify customer needs; conveys a sense of urgency to get things done; ensures that there are necessary resources available for resolution of escalated customer issues; monitors the quality resolution of customer issues.
 

Problem Solving. Detailed oriented; uses rigorous logic and methods to solve difficult problems with effective solutions; effectively researches and probes all sources for answers; can see/recognize hidden problems and look beyond the obvious. 

 

Learning. Learns from personal successes and failures and those of others and applies learning to new situations; learns quickly when facing new problems; versatile and experiments to try to find solutions; open to change; enjoys the challenge of an unfamiliar task.
 

Listening and Interpersonal Skills. Practices attentive and active listening and has the patience to hear people out; can accurately restate the views of others even when he/she personally disagrees; relates well to all kinds of people, up, down, and across the internal organization and externally; builds rapport quickly; develops constructive and effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably.

 

 

 

Minimum Education and Experience Requirements

 

Education: Bachelor’s Degree required, preferably Business or IT

Experience:

Open to fresh graduates (preferably with exposure to multiple functions during internship) Must have proficiency in MS Excel or ability to quickly learn and assess viability of other analytic tools. Someone with excellent oral and written communication skills Soft Skills: resourcefulness, excellent communicator (clear communication in submitting requirements) Preferably prior hands-on experience in SAP TPM and/or High Radius Preferably prior experience in positions requiring strong analytical acumen preferred Preferably prior experience working in multiple functions (Sales, Marketing, Finance, Operations, Strategy, etc.) Preferably prior experience working with external customers (retailers)
 

 

 

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