Job Description

Are You Ready to Make It Happen at Mondeléz Intemational?

 

Join our Mission to Lead the Future of Snacking. Make It Possible.

 

You will work in Bill-To-Cash management and handle customer service finance operations including credit management (assessments, credit risk and limits, order hold/release), cash collections/accounts receivables activity. This includes strategies and prioritization, and management of disputes/deductions and trade claims/invoices processing as part of the trade funds management process. You will work closely with the Business Process Owner partner and cross-functionally with sales, finance, internal controls and other Customer Services &Logistics sub-functions.

 

How you will contribute

 

You will:

Manage a team of 3-5 Trade Executives

Regularly monitor inflow of Trade claims throughout the day and allocate workload to the team.

Ensure the team are audit compliant (SOX Controls).

Increase capability and upskilling of the Team through training, mentoring, coaching.

Monitoring of SLA’s and ensure they are being met by the team.

Liaise with internal stakeholders to drive a reduction in future queries based on Root Cause analysis/findings.

Manage challenging disputes that require comprehensive dialogue with customer, commercial, sales finance and customer service to minimise risk of aged invalid debt.

Input into weekly/monthly meeting with Leads/Stakeholders

Ensure Invalid claims are identified and communicated within agreed SLA's

 

What you will bring

 

A desire to drive your future and accelerate your career and the following experience and knowledge:

Good numerical, analytical and logical reasoning skills

Hands-on experience in Microsoft office applications

Experience in a fast-moving consumer goods or consumer packaged goods company

Experience in a customer-facing role

Experience in management (either as a supervisory or manager)

Experience in order-to-cash environment

Credit control experience

Strong analytical and problem solving skills 

Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Regular

Credit & Collections Management (BTC)

Customer Service & Logistics