Introductory Marketing Language:
Are you ready to make a significant impact in the dynamic world of trading services? Join JP Morgan Chase as a Trading Services Associate, where you'll be a vital resource for our front office and client-facing stakeholders. As a key liaison between the business, technology, control partners, and operations, you'll ensure seamless trade execution and provide innovative solutions in a fast-paced environment. Be part of a team that values excellence, collaboration, and professional growth.

 Job Summary:
As a Trading Services Associate in the Global Trading Services team, you will investigate inquiries, monitor trade execution flows, and perform trade reconciliations. You will gain a fundamental understanding of our trading platforms and systems, providing and communicating solutions effectively in person, by phone, and by email.

 

Job Responsibilities:

Provide end-to-end trade flow support across all product channels globally.Monitor ongoing support needs to address changes and gaps.Drive continuous improvement efforts while reducing risk across all touch-points in the trade path.Ensure the accurate and timely escalation and resolution of all inquiries.Address ad hoc queries from operations, technology, and the front office.Facilitate training for new application users.Work with the business, technology, and operations to determine priorities, schedule releases, and detail requirements for future enhancements/products.

Required Qualifications, Capabilities, and Skills:

2+ years of financial industry experience.In-depth knowledge of Excel, PowerPoint, and Internet technologies.Highly disciplined, a self-starter, and the ability to execute on assignments independently.A team player who demonstrates work ethic and consistently demonstrates a high level of professionalism.Attention to detail with superior written, verbal, and problem-solving skills.Excellent organizational and time management skills.Ability to communicate with all levels within the Line of Business.Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required.

Preferred Qualifications, Capabilities, and Skills:

Experience in a fast-paced, high-pressure environment.Ability to adapt to changing priorities and manage multiple tasks simultaneously.Bachelor’s degree strongly preferred.