We are currently seeking Transportation Management Center (TMC) Operations Specialist to work in the FDOT D3 Regional Control Room in Chipley, FL. The main responsibilities will be to manage FDOT traffic incident response to crashes and other highway incidents and emergencies with the primary goal of responder and motorist safety. Full-time, part-time, and hourly positions available.
Work in a 24 hour/day, 7 day/week operation with the primary goal of motorist safetyOperate access and control traffic management devices (CCTV, Dynamic Message Signs (DMS), etc.) and other equipment to monitor major portions of the FDOT District 3 Interstate and State highway systemsMonitor first responder and law enforcement, including the Florida Highway Patrol, Communications and Computer Aided Dispatch (CAD), and radio communicationsActivate appropriate response(s) to detected and/or reported incidents; including, but not limited to, dispatch of Road Ranger Service Patrols, location assistance to first responders and notification to the publicGenerate, receive, and respond to calls pertaining to various persons/organizations/agenciesRecord all appropriate Control Room activities in incident databaseCreate and submit internal Work Orders for equipment failures or malfunctionsWhen directed by the FDOT, function as a member of Emergency Response TeamProvide communication, coordination and response with law enforcement, including Florida Highway Patrol, Emergency Management, emergency responders, incident management entities, FDOT personnel and others.Employ various software applications, including “SunGuide,” running within the RTMC environment to control ITS field devices, monitor traffic flow, and perform data analysisReview and ensure the accuracy of all data submissions in RTMC operator logs, reports and documentationProvide guidance to responders and motorists during severe traffic related eventsPost alerts, notifications and messages on the Florida “511 Traffic information system (FLATIS)”Assist in coordinating responses to disasters and high profile special events that affect the roadwayPerforms other related work as directed
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Minimum Qualifications
Job Qualifications
High school diploma or GED requiredExperience in a public safety, emergency management, transportation dispatch or similar environment is preferredPrior knowledge of the SunGuide® Software and related systems is preferredSkills in interpersonal relationships and ability to work well within a diverse groupDemonstrated ability to write reports and correspondenceAbility to clearly communicate written and verbal information in EnglishAbility to take calls, dispatch on a radio or telephone and otherwise clearly communicate information over a radio system or network in a clear and concise mannerAbility to use freeway management and other traffic control computer applicationsCapable of multi-tasking and working in a fast paced environmentFamiliarity with FDOT D3 Interstates and local roadways preferredAbility to use computers in a “Windows-based applications”Ability to work alternate work schedules and be on-call as necessaryWork Conditions:
May be subject to short or no-notice work assignmentsControlled, indoor environment with dimmed lightingDynamic, fast-paced, multi-tasking environmentSignificant periods of CCTV monitor viewing, monitoring other sources of information and data entryHeavy telephone and computer usageClosely supervised shift schedule; monitored performance with routine evaluationPotential for public/media interactionPotential for promotionStarting Salary: $18.00- $19.00/hr. BOEAt Gannett Fleming, we believe in improving the lives of the people we serve. We believe in innovation and social responsibility. We believe in the diversity of our team and the creative solutions they provide. We believe in embracing change and emerging technologies while maintaining an unmatched standard of quality. We believe in creating an environment where employees can thrive at home and at work. We believe in engaging our employees, building lasting relationships with our clients, and, in turn, making a difference in the world.
We offer a comprehensive benefits program, which includes medical, dental, vision and life insurance, our tax-deferred 401 (K) savings plan, and the opportunity to incentive compensation for eligible positions. We are committed to your personal growth and professional development, so we offer tuition reimbursement, access to internal and external training programs and support active participation in professional organizations.
Gannett Fleming is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans’ status or other characteristics protected by law.
Unsolicited resumes from third party agencies will be considered property of Gannett Fleming.
Location: Chipley, FL
Core Business Hours: Shift work
Employment Status: Full-Time, Part-Time, and Hourly
Internal Requisition ID: 2024-11266
Salary Range: $18.00-$19.00/hr. Salary dependent upon experience and geographic location
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