As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.
Purpose of the position
We are looking for a summer trainee to join the End User Services team to work as the helping hand of our Onsite IT technician. You will work in an international environment and you will be working closely with our outsourcing partners to ensure ‘best of class’ end-user support and continuously work on improving the end-user experience.
The position is based in Helsinki.
End-user support & VIP support IT Incident monitoring and handling Meeting room equipment support & maintenance. Mobile device support. (defining standard/procurement/subscriptions). IT procurement activities. Ensuring that documentation of local applications, and infrastructure is in place and maintained. (knowledge management + CMDB). Ensuring that global policies and procedures are in place and followed Anything else that might pop up to improve the end-user experience
We expect from you having the attitude 'I am here to help you' and being a ‘hands-on’ person—an experienced team player with broad technical IT knowledge. Good interpersonal and communication skills are a prerequisite.
What you’ll need to succeed An IT technical education completed or ongoing The ability to ‘step into the end-user’s shoes’ Express yourself fluently in the English language, verbally and in writing. Strong communication and interpersonal skills. You will be part of
We offer you an opportunity to put your skills and knowledge into work with diverse tasks. We value collaboration in our open and inclusive culture and you will get to work with great colleagues from different backgrounds. With us, you will have the opportunity to learn and develop yourself professionally - and have fun while doing it.
Our trainee network goes beyond a typical internship experience, creating a holistic environment that nurtures both professional and personal growth as well as providing opportunities to connect with fellow trainees through various activities and events.
If you are excited about this opportunity, please submit your application and CV by 09.03.2025. Interviews will be conducted on a rolling basis and the position will be filled as soon as possible when we find the right candidate.
Hiab is part of Cargotec
Hiab is a leading provider of smart and sustainable load handling solutions. We are committed to delivering the best customer experience every day with the most engaged people and partners. Hiab's premium equipment includes HIAB, EFFER and ARGOS loader cranes, MOFFETT and PRINCETON truck mounted forklifts, LOGLIFT forestry cranes, JONSERED recycling cranes, MULTILIFT skiploaders and hooklifts, GALFAB roll-off cable hoists, tail lifts under the ZEPRO, DEL and WALTCO brands, and HIPERFORM, a suite of smart solutions. As the industry pioneer, Hiab continues to make load handling smarter, safer and more sustainable to build a better tomorrow. www.hiab.com
Hiab is part of Cargotec Corporation. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2023 totalled approximately EUR 2.5 billion and it employs over 6,000 people. www.cargotec.com