REQ13362 Trainee Dealer (Open)

POSITION SUMMARY:
 

The Trainee Dealer is ensuring all gaming activities in accordance with the highest standards of efficiency, security and customer service and within the frames of existing principles and Procedures accepted by the Company.
 

PRIMARY RESPONSIBILITIES:

Deals the game at the highest standards of quality and accordance the procedures accepted by the CompanyProvides clear and intelligible explaining of gaming rules and answers client’s questions connected with the gamesMaintains the confidentiality as required by the company proceduresEnsures payment accuracyAdjusts all dealing Technics according to the demand of the managementAlways aware of the changes in the gaming rules and promotionsRecognizes, welcomes the guests, smiles and maintains visual contact with every client, greets all regular customers by nameGives clear comments about all operations to the management whenever askedHas a good understanding of all legal requirements of the Gaming Industry in Cyprus and company Gaming ProceduresEnsures a safe and careful use of gaming equipment on the tables

QUALIFICATIONS:

Experience

No previous experience required

Education

Secondary-level education

Skills / Competencies

Fluent communication in English is a must; any other language will be considered as a strong advantageMathematical abilitiesCommunicates effectively

PERSONAL COMPETENCIES:

Able to work shifts in a 24/7 operation and stand for long periodsMotivated to adapt to a dynamic, fast paced and crowded environmentIs trustworthy, well presented, outgoing and self-motivatedDemonstrates a high commitment to delivering resultsAchieves agreed objectives and accepts accountability for resultsDisplays the highest level of integrityPresents a high commitment to improving customer service