As the Trainee F&B , you will be responsible for performing the following tasks to the highest standards: + Maintain high customer service focus by approaching your job with the customers always in mind\. + Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues\. + Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel\. + Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel\. + Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace\. + Confidently know the food and beverage menu contents and explain them in detail to guests\. + Understand dietary requirements and offer appropriate suggestions\. + Complete checklists on product knowledge\. + Make suggestions on the menu that might suit guests of different nationalities\. + Familiarize with menu items of all other outlets to recommend guests to other outlets\. + Confidently know opening hours of all restaurants and hotel outlets\. + Able to recommend other restaurants and city attractions to hotel guests\. + Complete the checklist on preparing the restaurant for service\. + Greet guests with a smile, offer assistance with coats, bags, etc\., and introduce yourself\. + Ask all guest if they would prefer smoking or non\-smoking tables and escort them to the table\. + Follow\-up on any guest questions or queries immediately and if you don’t have the answers, check with your Manager\. + Ensure that all service procedures are carried out to the standards required\. + Make sure all areas are cleaned and maintained in accordance with operating procedures\. + Take personal responsibility for the service experience of all guests in your designated area\. + Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section\. + Give guest service the highest priority\. + Display professional behaviour at all times\. + Avoid offensive or impolite language\. + Report any accidents / incidents to the Supervisor / Assistant Manager / Manager\. + Carry out any other reasonable duties and responsibilities as assigned\. + The Management reserves the right to make changes to this job description at its sole discretion and without advance notice\. As the Trainee F&B , you will be responsible for performing the following tasks to the highest standards: + Maintain high customer service focus by approaching your job with the customers always in mind\. + Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues\. + Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel\. + Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel\. + Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace\. + Confidently know the food and beverage menu contents and explain them in detail to guests\. + Understand dietary requirements and offer appropriate suggestions\. + Complete checklists on product knowledge\. + Make suggestions on the menu that might suit guests of different nationalities\. + Familiarize with menu items of all other outlets to recommend guests to other outlets\. + Confidently know opening hours of all restaurants and hotel outlets\. + Able to recommend other restaurants and city attractions to hotel guests\. + Complete the checklist on preparing the restaurant for service\. + Greet guests with a smile, offer assistance with coats, bags, etc\., and introduce yourself\. + Ask all guest if they would prefer smoking or non\-smoking tables and escort them to the table\. + Follow\-up on any guest questions or queries immediately and if you don’t have the answers, check with your Manager\. + Ensure that all service procedures are carried out to the standards required\. + Make sure all areas are cleaned and maintained in accordance with operating procedures\. + Take personal responsibility for the service experience of all guests in your designated area\. + Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section\. + Give guest service the highest priority\. + Display professional behaviour at all times\. + Avoid offensive or impolite language\. + Report any accidents / incidents to the Supervisor / Assistant Manager / Manager\. + Carry out any other reasonable duties and responsibilities as assigned\. + The Management reserves the right to make changes to this job description at its sole discretion and without advance notice\. **Job:** _Banquets_ **Title:** _Trainee \- F&B_ **Location:** _null_ **Requisition ID:** _HOT0B81R_ **EOE/AA/Disabled/Veterans**