MEX
15 days ago
Trainee MSS
As a NAEM Market Representation Ford Champ, you will be responsible of: + Creating and adapting training materials for NAEM Dealers (based on the training matrix and materials from USA) for the Ford University platform. + Generating weekly OneCX reports for NAEM Dealers. What will you do: + Project Ford University Content Management & OneCX Dealers Reports: + Draft and edit content such as articles, videos, podcasts, technical documents, e-books, infographics, and other resources to inform and train the staff of NAEM Dealers. + Research assigned topics to create training content for Dealer staff, which may include background research on products, experience, and target demographics. + Integrate photographs, graphics, or videos to accompany the content. + Optimize content for keywords that perform well in major search results. + Assist in updating and maintaining the Ford University site platform. + Proofread all content to comply with internal style guides, brand voice, and the NAEM region. + Work with large amounts of data and extract useful business insights. + Create specialized weekly reports for distribution to Dealers from the OneCX site. + Provide support to Dealers in Ford University, including issues related to access, unlocking courses, and other related topics. What will you need: + Active student from the last 4 semesters of Marketing or Industrial Engineer. + Proficient in the English language (Oral, reading, writing and listening). + Excellent writing, design, and spelling skills. + Editing and proofreading skills to develop successful content that is easy to read, accurate, and free of typographical and spelling errors. + Research skills to ensure the information included in the text is accurate and up to date. + Strong time management and communication skills. + Knowledge of mathematics, statistics, and computer science. + Ability to program in languages such as Alteryx. + Proficiency in relational and non-relational databases. + Ability to manage, interpret, and effectively represent data through visual presentations, graphics, and other visual tools, such as maps, to simplify information analysis. + Detect, filter, and eliminate errors in a database. + Knowledge of statistics to identify analytical and statistical biases, as well as to identify algorithmic errors, base logic issues, and to determine and reduce margins of error. + Familiarity with machine learning and artificial intelligence. + Ability to manage projects to enhance efficiency and productivity. **Requisition ID** : 40354
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