Summary Develop training needs for Departments within Central Business Office. Write and edit technical documentation for all Applications using ISD methods. Plan, design and conduct repeating and re-certification training workshops. Determine training needs for vendor groups and act as on-site liaison as directed by VP, Revenue Cycle and/or Director of Central Business Office. Perform other duties as assigned. Responsibilities + Develop training needs for departments within Central Business Office. + Determine training needs for vendor groups and act as on-site liaison as directed by VP, Revenue Cycle and/or Director of Central Business Office. + Completes assigned goals. Requirements, Preferences and Experience Education Preferred: 4 year College Degree in Organizational Development, Psychology, or related field Experience Preferred: 3 years of relevant and related Healthcare Revenue Cycle Training experience Minimum: Minimum of (5) years full-cycle Revenue Cycle work experience; minimum of 3 years supervisory experience in Patient Financial Services in an A/R management function. Licensure, Registration, Certification Minimum: DRIVER'S LICENSE (CURRENT) Special Skills Minimum: Strong public speaking, presentation and organizational skills. Proficient in Microsoft Word, Excel, PowerPoint, Visio and Microsoft Project. About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: + Competitive salaries + Paid vacation/time off + Continuing education opportunities + Generous retirement plan + Health insurance, including dental and vision + Sick leave + Service awards + Free parking + Short-term disability + Life insurance + Health care and dependent care spending accounts + Education assistance/continuing education + Employee referral program Job Summary: Position: 2104 - Trainer-Operational Development Facility: BMH - Central Business Office Department: HS Central Business Office Corporate Category: Finance and Accounting Type: Non Clinical Work Type: Full Time Work Schedule: Days Location: US:TN:Memphis Located in the Memphis metro area REQNUMBER: 26773