We are: A service business that has grown quickly through great hiring, excellent service, and word-of-mouth. We bring tech-savvy service to a field where that is rare, and our clients rely on it and love us for it. We provide exterior property maintenance services to commercial clients - mainly pressure washing, gutter cleaning, dryer vent cleaning, holiday light installation, and window cleaning. See more about us at www.SouthernOR.com. You are: A motivated individual with at least 3-5 years' experience in the services we provide, including expertise in all safety protocols. Our ideal candidate is: + A self-starter who learns quickly. + Organized with a high level of attention to detail. + Tech-savvy: You'd be glad to be provided a MacBook and you'd know what to do with it (excel, apps, SAAS experience needed) + Independent: Once you get a little context and direction, you can take it from there and make it happen. + Reliable: You do what you say you will. + Ethical: you earn the trust we place in you. You choose to do the right thing. + A person who takes pride in their work and has a willingness to learn and improve (no matter how experienced, smart, or successful you are). + Someone with a desire to be part of a team and who enjoys being on a winning team. + A positive attitude and willingness to work with a team. + Great communication with co-workers and supervisors. + Professionalism: You understand that your mind needs to be sharp to do your best work and keep those around you safe and you understand we are a drug-free workplace JOB DESCRIPTION DETAILS: Duties/Responsibilities: Training: + Responsible in the training of technicians + Owns responsibility for the first two weeks of training for all newly-hired technicians + Acting Ops Manager for the first two weeks for all newly-hired technicians + Reviews and updates existing training programs; suggests enhancements and modificat ions to improve engagement, learning, and retention and/or to meet the changing needs of operations, the organization, or the industry. + Ensures that training materials and programs are current, accurate, and effective. + Ensures that training milestones and goals are met for all new hires Safety: + Develop, update, and execute safety trainings (Lessonly, slide presentations, in-person trainings, etc.) + Conduct safety toolbox meetings + Report on technician adherence to safety training participation and completion + Report on technician adherence to safety protocols + Conduct and assist on safety audits (on site, truck- or equipment-related, PPE, etc.) + Assist Senior Safety Manager; Act as Deputy Safety Officer + Assist in JHA creation; understand and train JHA protocols + Act as OSHA Responsible Person on job sites + Maintain and update appropriate OSHA- and safety-related knowledge and certifications Project Support: + QSIs + Assist with project management + Collaborate on pre-project planning, scheduling, etc. + Peak load capacity support/ high-touch callbacks + Execute test sections to ensure proper procedure and chemical usage Required Skills/Abilities: + Authorization to drive SOR vehicles + A valid driver's license and at least 3 years of driving experience with a good driving record + At least two years of related experience + Highly motivated and self-driven + Excellent verbal and written communication skills + Engaged and committed to the job + Responsive to inquiries and requests + Proactively communicates relevant information + Possesses a proactive "can-do" attitude + Willingness to learn and be coached + Strong problem-solving abilities Preferred Skills/Abilities: + Leadership and management skills + Soft skills + Sufficient computer knowledge to work daily in gmail, excel, Lessonly, ServiceTrade, etc. Physical Requirements: + Must be able to lift and pull 75 lb loads (two 5-gallon buckets of stain, pull 100 feet of hose, etc.) + Must be able to lift pressure washing wands and hold above head for at least 6 hours per shift + Must be able to read, understand, and follow English language safety instructions and training, including OSHA and chemical SDS information + Must be able to walk, stand, squat, climb, and execute safety protocols This role is 100% in-person, in-office (North Raleigh, 27615). We provide a company-owned vehicle (with allowable personal use) company-owned macbook air and either a company-owned iphone or a reimbursement if you bring your own phone. SOR is an equal opportunity employer and follows all applicable laws. Applicants must be authorized to work in the U.S. without restriction; we cannot sponsor visas. SOR uses e-Verify. We may request race, ethnicity, and gender information for EEO reporting. Providing this is voluntary and will not affect your application. Please note: We do not accept unsolicited resumes or offers of services from recruitment agencies or headhunters. All inquiries must be made directly by applicants. Thank you for your understanding. Department Operations Employment Type Full-Time Minimum Experience Experienced Compensation 55,000 depending upon experience